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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



profile of qualifications


solutions-focused accounting / administrative support professional specializing in accounts payable / receivable processes, payroll management, data recordkeeping, business communications, and customer service eager to maximize a progressive employer s productivity and profitability.  top performer with the talent to make decisions that reflect positively on business well-being and client satisfaction.  excellent communicator who can plan, delegate, and / or complete multiple assignments within high-pressure, deadline-driven environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.  former member of the united states army california national guard.



key areas of expertise


accounting processes                               accounts payable / receivable                  general ledgers                           payroll management

administrative support                              customer service                                      workflow prioritization                   staff training support

research / data management                  business communications                         process improvement                   correspondence drafting



professional synopsis


customer service / atm image scan support (temporary position)

bank of america, los angeles, ca                                                                                                                                                  2008 c 2009


         actively responded to diverse client requests and resolved key business challenges per strict corporate / federal financial regulations.


human resources / records administration (temporary position)

encentuate security software, redwood city, ca                                                                                                                              2008


         played a vital role in supporting business functions by handling comprehensive employee transfers during large-scale ibm transition.

         optimized data management efforts via strong filing practices to include performing at above-average productivity levels.


accounting clerk (temporary position)

salvation army headquarters, san francisco, ca                                                                                                                                2007


         contributed sharp analytical skills toward managing ap / ar and payroll processes and directing all billing / collections activities.

         prepared monthly general ledgers and closing efforts for journals to include researching / correcting outstanding items as required.

         performed invoice and purchase order coding / batching, along with printing checks and receiving / recording payments for deposit.


collateral department support (temporary position)

federal home loan bank of san francisco, san francisco, ca                                                                                                         2007


         maximized organizational efficiency by utilizing ms access to process all loans for indymac, citibank, and arizona na, among others.

         objectively determined applicant credit worthiness, along with compiling and verifying accuracy of collateral documentation to guarantee best decisions based on investor / company criteria while evaluating bank profile for match to appropriate programs.


records / administration

world agape training center, los angeles, ca                                                                                                                         2000 c 2005


         met and / or exceeded set administrative goals by organizing innovative scholastic marketing events, designing promotional materials / packages, and coordinating all fundraisers instrumental in boosting school profits and increasing overall enrollment rates.

         demonstrated solid administrative support talents toward organizing, drafting, and distributing confidential correspondence for executive-level management review and maintaining filing systems to ensure seamless business processes at all times.

         proficiently managed all calendars / meeting schedules and handed cost-effective travel and accommodations arrangements.


additional job history prior to 2000


account executive (fasano associates, studio city, ca) • administrative assistant (jacon construction specialists, walnut, ca)

customer service (telecommunications international, beverly hills, ca) • accounting assistant (sierracin harrison, burbank, ca)



education and technical summary


extensive computer science / administration training                                     glendale city college / computer learning center


microsoft office suite • mas90 • quickbooks • peachtree • adobe acrobat / photoshop • word perfect / wordstar

aims accounting software • booms • trend • manman/x • telephone switchboards • 10-key • internet applications

yyyyyy x. yyyyyy

(xxx-xxx-xxxx •











hiring agent name


company name


city/state/zip code




i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.


i am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives.  i offer 9+ years of cross-functional experience gained from accounting, records administration, customer service, and human resources support roles, and am well-versed in workflow prioritization, business communications, process improvement, and data management.


to complement my background, please note that i completed extensive computer science / administration training at glendale city college and the computer learning center, and am proficient in microsoft office suite, 10-key, mas90, quickbooks, peachtree, aims accounting software, and multiple adobe applications, among others.


recent accounting / administrative support positions for such high-profile companies as bank of america, salvation army, and federal home loan banks s.f. have afforded me progressive experience in diverse facets of ap / ar and payroll processes; billing / collections; monthly general ledger reconciliations and journal closing activities; and invoice and purchase order coding / batching.  as this is just a sampling of my background, please kindly refer to my resume for additional experience.


you will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities.  in addition, i can plan, delegate, and / or complete multiple tasks within fast-paced, deadline-driven environments while streamlining financial / administrative operations to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your team.


i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.






erik diaz

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