results-driven, solutions-focused professional eager to contribute proven human resources, logistics, vendor relations, administrative support, team building, and customer service talents toward maximizing a company s productivity.
ø create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate objectives.
ø expert at multitasking within high-pressure, deadline-driven administrative environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.
ø demonstrate sharp decision-making skills, problem-solving abilities, interpersonal relations talents, and written / verbal communication proficiencies in support of diverse business operations.
ø currently pursuing b.s. in business administration (expected 2011) from columbia southern university; attained a certificate in human resources specialization from the united states army; proficient in ms office.
ø apply dynamic interpersonal relations talents toward providing exceptional customer relationship management (crm) efforts for major company-wide account holders, including ensuring client profiles are updated to guarantee accurate organizational processes at all times.
ø expertly compile and prepare commercial regulatory documentation for efficient data entry, along with directing customs processing and resolving key operational challenges as necessary.
ø coordinate and confirm release and delivery of cargo, as well as proactively provide appropriate code updates.
ø effectively liaised between merchants, vendors, and international services to support comprehensive business operations and implement continuous improvement processes to include spearheading the establishment of a social compliance program for vendors to comply with strict company standards.
ø maximized organizational productivity by providing training / development programs for buyers to understand seasonal programs and buying patterns, including utilizing strong communications abilities to develop profitable new vendor relationships.
ø proficiently coordinated business events to ensure on-time delivery while concurrently reducing time-to-market rates; guaranteed document accuracy regarding international orders shipped to the u.s.
ø demonstrated sharp multitasking skills toward assigning proper tariff classifications utilizing harmonized tariff schedule and binding rulings, as well as processing broker invoices for payment and directing high-volume account pre-classification activities.
ø contributed resourceful recruitment abilities instrumental in performing objective internal / external staffing, as well as supporting various hr functions such as assisting executive-level management with daily administrative activities (i.e. job board updates, online advertising).
ø utilized solid organizational proficiencies to update recruitment statistics, process background checks, and maintain timesheet processing accuracy.
ø optimized operations by streamlining hiring processes and maintaining multiple department staffing levels to guarantee customer service excellence at all times.
ø performed broad scope of hr activities to include increasing promotion packet accountability from less than 50% to 100% in six months within a high-volume, 250-unit army base.
ø strategically steered administrative efficiency by conducting accurate pay entitlement audits, as well as preparing, processing, and / or distributing various evaluations, awards, status adjustments, data / information requests, and key organizational reports, among others.
ø supported wide-ranging personnel and administrative functions in support of public-sector objectives.
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