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yyyyyy x. yyyyyy                                                            0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                           abc@xyz.com

objective

dynamic leader with expertise in communications, criminal justice, business administration and training eager to contribute in a challenging higher education teaching assignment.

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career profile

ø  m.s., technology management with honors.

ø  b.s. degree with honors.

ø  currently enrolled in management doctoral program.

ø  long-term operations, administrative and customer service background with strong transferability to higher education sector.

ø  expertise in criminal justice and business management.

ø  capacity to successfully convey complex, intangible concepts to target audience.

ø  record of promotion to team leadership positions of wide-ranging responsibility and authority.

ø  demonstrated leadership/training abilities in directing critical management, scheduling and transport operations in a challenging environment.

ø  proven supervisor of personnel.

ø  skilled in advanced it software applications.

ø  adept in program development, management and oversight.

ø  deliver measurable contributions to increased productivity and profitability.

ø  strong organizational, management and analysis skill sets.

ø  knowledgeable in meeting stringent organizational goals.

ø  outstanding competence in communications, presentations and contract negotiations.

ø  have strengthened communications abilities through participation in toastmasters international.

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professional experience

state of indiana division of mental health & addiction, indianapolis, in                                             2009 - 2010

program coordinator

       oversaw community corrections grant funding for 74 indiana counties; reviewed grants and budgets.

       collected data from county agencies, directed technology initiatives and performed administrative tasks.

       developed and initiated annual meetings, conferences and county programs.

state of indiana department of corrections, indianapolis, in                                                             2003 - 2009

program manager

       established filing systems, audited programs, reviewed budgets, drafted policy and procedures.

       assigned meetings and conferences for education of county agents.

edward r. williams trucking, trafalgar, in                                                                                   1999 - present

office manager

       serve in broad-based management and operations role. 

       effectively plan and execute daily scheduling.

       organize dispatching process and coordinate driver activities.

       ensure delivery of exceptional customer service.

       identify and resolve all client issues/problems.

       oversee financial control process.

       originate all invoicing on an accurate and timely basis.

       produce highly efficient administrative procedures while ensuring equipment maintenance and repair.

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education

university of phoenix

master of science, technology management, 2006, 3.89 gpa

bachelor of science, criminal justice, 2003, 3.89 gpa

 

currently enrolled in doctoral management program (first year residency), with expected 2013 graduation.

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