yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

versatile administrative professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.

 

profile

 

• dynamic professional offering solid and progressive business support experience, including expertise within administrative operations, sales, and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• dynamic written and verbal communication skills; fluent in russian, dari, persian, and english.
• technically proficient microsoft word, excel, power point, phoenix, and telegence.

selected accomplishments

 

~ consistent top sales performer ~

~ consistent quality performance adherence award recipient ~

~ star performer award recipient; 1 of top 3 agents ~

professional experience

 

inbound call center sales representative convergys                                               2009-2010

 

sales representative macys                                                                                                   2008-2009

           

administrative assistant international institute                                                                         2008

 

front desk clerk lumiere                                                                                                              2008

 

sales clerk paradise shop                                                                                                     2004-2008

 

cashier subway restaurant                                                                                                  2003-2004

 

teach assistant kingdom house                                                                                                  2003

 

professional education

 

bachelors of science in healthcare forest park community college                                     present