yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • firstname.lastname@example.org
versatile administrative professional eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.
- dynamic professional offering solid and progressive business support experience, including expertise within administrative operations, sales, and customer service capacities.
- in depth experience in client-focused industries focused on delivering world class customer service.
- skilled at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- dynamic written and verbal communication skills; fluent in russian, dari, persian, and english.
- technically proficient microsoft word, excel, power point, phoenix, and telegence.
~ consistent top sales performer ~
~ consistent quality performance adherence award recipient ~
~ star performer award recipient; 1 of top 3 agents ~
inbound call center sales representative convergys 2009-2010
sales representative macys 2008-2009
administrative assistant international institute 2008
front desk clerk lumiere 2008
sales clerk paradise shop 2004-2008
cashier subway restaurant 2003-2004
teach assistant kingdom house 2003
bachelors of science in healthcare forest park community college present
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