yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient professional eager to contribute travel administration expertise as well as strong communication and negotiation skills and management talents toward actively supporting an organization as an air operations specialist.

 

profile

 

• offer over 6 years of solid and progressive experience in the travel industry, including expertise within administration, operations, troubleshooting, and customer service capacities.
• recognized expert in air pricing and fare construction, with strong background in auditing ticket data, updating airline contracts and understanding airline commission contracts.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working in a fast-paced professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction.
• track record for diagnosing problems/discrepancies and consistently delivering effective solutions.
• dynamic communication, presentation, negotiation, and relationship management skills.
• technically proficient in microsoft word, excel, internet, power point, outlook, and worldspan.

 

professional experience

 

travel administration e travel, llc.                                                                                   2006-present

• sharp business acumen and experience in managing broad scope of ticket operations, from processing ticket transactions and airline contract development to booking hotel reservations and implementing specifications for direct consumer packages.
• successfully steer customer service operations to generate high volume growth and revenue; promote sales and services in collaboration with sales policy development.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• effectively manage a broad range of accounting/finance duties, including bookkeeping, corporate account sales monitoring and international/domestic fare verification.

 

travel agent aa travel                                                                                                        2003-2006

• actively utilized worldspan and numerous online engines in timely and accurate processing of tickets for clients.
• successfully burst tickets and ensured correct formatting/dates of tickets processed.
• effectively created individualized bundle packages unique to travel by numbers.
• responsible for managing a broad range of travel operations, including bookings, reservations and customer service requests.

 

professional education

 

associate degree bellevue community college                                                                          2000

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in an air operations specialist     capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience in travel administration, operations, management, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

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