yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000                                                                                                                                              abc@xyz.com

 

~ manager ~

logistics outside sales transportation client accounts

 

qualifications

 

hard-working, driven professional offering over twenty years experience in operations management, logistical strategy, employee development, and customer service. recognized for outstanding record of quality, safety, and efficiency. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and working with a wide variety of company personnel. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. excel in recruiting, building, and leading top-performing, client-focused sales teams. specialize in increased productivity and sales revenue, superior leadership and team building. strong background education in business management.

 

professional experience

 

housevalues                                                                                                                                                                        2005-2007

inside sales/account management

  effectively identify and capitalize on opportunities to penetrate and develop markets to increase company profits and clientele.

  consistently ensure delivery of quality customer service vital to sustaining and growing accounts.

  recognized ability to express complex thoughts in creative and vibrant sales appointments; ensure key points are communicated clearly and effectively in both written and oral communications.

  contribute proactive planning, developing, and implementing of sales campaigns and promotions to expand clientele base.

  recognized as top sales associate, generated highest annual fiscal margin for company.

 

united parcel service                                                                                                                                                      1984-2005

package operations supervisor, 2000-2005

  effectively hired, trained, and supervised line of 30 drivers; handled all hiring and firing for the saturday air operations.

  responsible for running and supervising all saturday ups operations; led country in the low service failures and high driver safety and production.

  proficiently opened, closed, and ran ups hub; coordinated driver routes and assignments.

  efficiently configured road routes to achieve best drive time and lowest mileage.

  successfully ensured all trucks were clean and operational; ran pre-loading, unloading, and transferring of packages to airport.

  consistently handled customer service issues, including breakdowns/accidents, service failures, and customer complaints.

 

industrial engineering, 2002

  successfully built new ups hub and re-placed 80 routes from various hubs to improve shipping efficiency.

  effectively collaborated with senior-management on logistics, planning, costs, and hub efficiency.

  responsible for logistical planning for hub start-up.

 

package car driver, 1984-2000

  responsible for timely safe shipping, delivery, and pick-up of packages.

  effectively managed upgrades and sales.

  consistently substituted on behalf of sick/absent drivers.

  successfully trained to handle hazardous materials and security.

education

 

 

bellevue community college                                                                                                                                    2007-present
certification complete bts word, excel, access                                                                                                           2008

certification complete don quiote spanish school, barcelona                                                                             2006
certification complete ups time study school, seattle                                                                                            2003

certification complete dale carnegie management training school, bellevue                                             1999