Seeking opportunity as Floor Manager where dynamic leadership talents, creativity, and fashion industry experience will provide an immediate and positive impact to Bergdorf Goodman.
Excel in motivating, empowering and mentoring store associates to propel sales. Proficiency in competitive analysis, strategy planning, market research, forecasting, brand positioning and management, and budget administration. Create and execute bold marketing initiatives to maximize brand awareness and consumer response. Highly developed project management and problem-solving skills with a considerable ability to thrive under pressure. Quickly adapt to new roles, responsibilities, products/brands, markets, technologies and environments.
Successfully produced double-digit revenue growth for each assigned Saks collection despite tough economic climate.
Interviewed and featured on Good Morning America, Inside Edition, Channel Fox 5, TLC s What Not To Wear, Sales and Marketing Magazine, NPR Radio, and The Good Life reality show on NBC for fashion/image expertise.
Provided hospitality training to executive management at Hilton Hotel Corporation in New York City.
Partnered with three Assistant Training Managers to develop new, in-house sales training program, rapidly bolstering corporate sales at Godiva Chocolatier by 50%.
Participated in standardizing and accelerating administrative procedures to grow sales by 4% at Godiva.
Scrutinized and revised safety manual, and resourcefully initiated OSHA update bulletins at Godiva to decrease workplace injuries by 55% and slash OSHA non-compliance warnings by 75%.
Transformed Century 21 Department Stores region from posting double-digit negative sales performance to generating sales increases of between 6% and 10%.
Championed new Ashley Stewart store opening three days ahead of schedule.
Saks Fifth Ave, New York, NY, 2006 to Present
Demonstrate exemplary organizational skills in effectively managing and marketing couture brands such as Akris, Carlos Miele, and Carolina Herrera.
Plan, coordinate and oversee Saks presence at Trunk Show.
The Anderson Research Center of Image and Etiquette, 2000 to Present
Founder and Director
Launched and operate successful firm providing image management and etiquette orientation services to diverse client base.
Create and facilitate customized employee activities to establish continuity and stability in client company policy and ethics.
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Professional Experience continued
Completed wide range of assignments inclusive of dress code revisions and comprehensive employee performance evaluation program.
Compiled confidential material for employee training/professional development and other personnel-related meetings.
Invited to deliver hospitality seminars at 2005 Pennsylvania Restaurant Expo and other industry events.
Authored and published Etiquette E- Book, How to Eat, Drink and Seal the Deal Sharing a Meal .
Godiva Chocolatier, Fifth Avenue, NY 1999 to 2000
Spearheaded daily store operations inclusive of staffing, employee relations, training, inventory control, loss prevention, customer service, and sales.
Century 21 Department Stores, NYC,1997 to 1999
Directed, trained, motivated, coached and supervised approximately 30 employees.
Arranged visually-appealing merchandising displays to entice customers and drive sales.
Exercised strong mentoring abilities to develop and promote three associates, and lead nine staff members to earn recognition as "Employee of the Month".
District Manager in Training, Ashley Stewart Woman, NYC, 1996 to 1997
Senior Store Manager, The Avenue, Newport Mall, New Jersey, 1994 to 1996
Board President, Association of International Image Consultants
Toastmasters Area Governor
Member, American Society for Training & Development
Emotional Intelligence Trainer
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