employee-focused hr leader eager to contribute proven team building, training / development, operations support, and client relations expertise toward assisting an employer in maximizing productivity and profitability.

 

profile

 

ø  build top-performing teams by providing quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, exceptional client relations support, and continued overall operational success.

ø  apply solid interpersonal relationship-building skills toward guaranteeing the delivery of quality business services.

ø  generate positive client relations to create new business opportunities while building critical community relationships and professional networks.

 

~ education and technical proficiencies ~

 

bachelor s degree in business management (concentration in human resources)            university of arizona

 

microsoft office • adp payroll • internet explorer

 

professional experience

 

 

key achievements

ø increased consulting division from 12 to 100 employees in less than four years, along with decreasing overall consulting retention rates by 50% within a two-year period.

 

ø  applied superior staffing talents toward overseeing comprehensive human resources efforts for nine nationwide office locations within a leader in consulting and finance management, including handling all benefits, workers compensation claims, employee relations, coaching counseling, and policy / compliance questions.

ø  expertly negotiated salaries with new hires within range of corporate objectives, including investigating critical pay issues / discrepancies at employee request; researched salary ranges for high-level exempt positions.

ø  researched payroll-based compensation / overtime pay issues and responded promptly and objectively to employee concerns; ensured strict compliance i-9 documentation guidelines.

ø  strategically steered all new employee orientations, including overseeing the hiring of three annual training classes comprised of up to 15 top-performing consultants.

ø  resourcefully liaised between consultants and management to facilitate productive team building, improve communication measures, and encourage useful staff feedback, along with promoting the importance of accurately documenting performance issues and immediately addressing personnel challenges.

ø  drove organizational success by creating and implementing wide-ranging documentation and reporting procedures to ensure seamless administrative processes at all times, as well as maintain high-quality standards to provide consistency within business operations.

ø  regularly attended out-of-state seminars with new consultants two times per year to attain up-to-date industry-wide knowledge and achieve continual organizational success.

 

 

key achievements

ø successfully staffed skilled member retention representatives for high-profile client, america online.

 

ø  successfully recruited exceptional employees, conducted objective interviews and new hire orientations, and fostered cooperative teamwork across a multitude of personnel levels while consistently empowering associates to make decisions to reflect positively on business productivity.

ø  expertly delegated employees based on client needs to allow individualized work-related confidence which was instrumental in making solid organizational decisions to consistently achieve operational goals.

 

~ additional professional experience ~

 

recruiter, apac customer service, tucson, az                                                                               2001 c 2002

human resources manager, mmla, inc., tucson, az                                                                        2000 c 2001

benefits coordinator, beaudry motor company, tucson, az                                                            1999 c 2000

 

~ member of the society of human resources (shrm) ~

 

 

 

 

 

 

 

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hiring agent name

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company name

address

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dear__________________:

 

i am currently seeking a challenging and rewarding human resources management / operations support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i am eager to apply my broad business background in staff recruitment, team building, training / development, and client relations toward actively supporting the optimization of your company s productivity.  as well, i can contribute outstanding communication and interpersonal relationship-building skills to develop key business relationships for continued operational success.

 

you will find me to be a solutions-focused, employee-driven leader who is adept at building top-performing teams by providing quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, exceptional client relations, and continued overall success.  in addition, i can communicate a company s vision, value, and goals in order to profitably ensure both a consistently successful organizational performance and a continually satisfied client base.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your professional team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy