yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

skilled professional eager to contribute communications expertise as well as strong leadership skills toward actively supporting an organization in maximizing performance.

 

profile

 

• versatile professional offering solid and progressive experience in business operations, management support, communications and customer service capacities.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• dynamic communication, organization, decision-making, and relationship management skills.

 

professional experience

cincinnati bell                                                                                                                           2008-present

communications consultant

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

amazon.com                                                                                                                                   2007-2008

warehouse associate/ambassador

• actively supported all warehouse operations, ensuring safe workplace and accurate shipments.

 

name of pro team                                                                                                                                  2007

professional baseball player

• skillfully promoted a productive team environment, effectively boosting moral and achieving goals.

 

west virginia state university                                                                                                      2005-2007

baseball player/co-captain

• proficiently led and trained rookie players in the details of team operations and game rules.

 

bluefield state college                                                                                                                2004-2005

statistician

• successfully supported all team operations through the tracking of detailed stats on team performance.

 

great american insurance                                                                                                             1999-2000

job title

• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

independent grocers alliance                                                                                                     1995-1998

grocery store work

• responsible for stocking shelves, checking out customers and providing quality customer service.

 

professional education

 

bachelors of arts in business management west virginia state university charleston, wv                  2007

west virginia all conference and regional relief pitcher division ii

 

coursework in management bluefield state college bluefield, wv                                                      2005