Dynamic Analyst with demonstrated success in logistics coordination within the Ocean Imports and Exports industry. Eager to contribute comprehensive knowledge base to a progressive organization in need of a professional capable of making an immediate impact on operations.
Ø Strong technical background within the imports/exports industry with extensive knowledge of various systems, including customer service delivery, data entry, strategic planning, and linguistics.
Ø Proficient at guiding multiple business partnership teams in collaborative projects over the customer service lifecycle.
Ø Ability to work independently on multiple projects simultaneously and efficiently.
Ø Effectively lead top-performing teams.
Ø Possess an extensive knowledge of import/export practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses.
Ø Possess in-depth knowledge of market deployments, cross-functional team leadership, as well as Vendor Relations Management.
Ø Multiple years of experience as an Engineer in the automotive sector.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Consistently focus on ensuring development of efficiency best-practices.
Ø Proven ability to adapt strong safety and technical skills to diverse organization needs.
savvy and proficient in multiple software applications, including MS Office Suite.
Specialist / Cargo Execution , Maersk, Inc. 2008-Present
Primary responsibilities include development and maintenance of each of the current 52 port terminal operation guidelines, labor contracts, limitations and constraints;
Monitor systems and data accuracy relevant to North America Operations;
Input load instructions to the terminals for all North America sites;
Monitor and manager Import/Export and transshipment cargo on a consistent basis;
Maintain daily and weekly KPI statistics;
Manage workflow and resources, system development and maintenance;
Maintain a proficiency level in multiple 3rd party terminal systems;
Responsible for load instructions to stowage coordinators;
Evaluate Terminal capabilities for handling Out of Gage, Reefer, Break Bulk, and Hazardous cargo;
Active involvement in cost reduction and cost control for line operations.
Logistics Analyst, DAMCO / Maersk Logistics 2005-2008
Primary responsibilities included the efficient management and comprehensive oversight related to the flow of cargo as well as thorough documentation of imports and exports for compliance and regulatory purposes;
Held key accounts with IBM, Paperchase/Borders, Reebok, Adidas, Apple, Infoprint, Thomasville Furniture, etc;
Created and maintained customer IPO s and compaxxxxxx SOP s.
Formed strategic coalitions with overseas offices in order to maintain clear lines of communication;
Created, audited and archived import/export invoices;
Worked with customers to create standard work related to the commodity import/export process;
Supported client s U.S. Customs Compliance Program;
Participated in continuous improvement efforts across Export/Import Management, looking for opportunities to simplify and standardize processes;
Participated in the rewrite of various client documents;
Acted as the Export/Import liaison for our client-s Global Logistics projects;
Submitted Automated Export System (AES) information;
Maintained data integrity of the logistics systems;
Performed shipment analysis and report generation as needed.
Interpreter for English / Spanish, Carolina Medical Center 2005
Primary responsibilities included patient translation and interpretation within the clinical setting, both verbally and in writing;
Developed communication protocols to ensure vital information was conveyed accurately at all times.
Assistant Front Desk Manager, Marriott Hotels 2000-2004
Primary responsibilities included comprehensive oversight and supervision of day-to-day operations as related to client relations and administrative functions. Specific functions included;
Management of payments and transfers related to guest reservations;
Direct assistance with oral and writing translations and direct interpretation for international guest and staff members;
Participation and guidance involving recruitment, hiring, and retention efforts;
Training and development of new staff members as well as development of customer service protocols to increase retention and loyalty.
Administrative Sales Assistant, Special Effects Antique Brokering 1998-2000
Primary responsibilities included inside and outside sales initiatives;
Development of customer service programs to increase viability of long term relationships;
Strategic tracking of customer orders in order to expedite service;
Oral and written translation for clients as needed.
n Communication Science, Rafael Landivar University
- Coursework in Public Relations, Mass Advertising, Marketing, Consumer Behavior, Interpersonal Communications, Mass Media
Bilingual C English, Spanish
Proficient C Microsoft Word, PowerPoint, Excel, and Access
Expert C Client Relations and Retention Strategies
Yyyyyy x. yyyyyy
xxx-xxx-xxxx / firstname.lastname@example.org
Accountant & Support Specialist
NAME HERE OF RECIPIENT
NAME HERE OF COMPAXXXXXX
Dear RECIPEINT NAME:
Recent research into COMPAXXXXXX NAME prompted me to immediately update my resume for your review. Based on my knowledge of this compaxxxxxx, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer several years progressive advancement in key roles, most recently as an Import/Export Specialist for Maersk, Inc.. I am skilled at maxxxxxx levels of planning, supervising, and execution of accounting departments and processes. I am particularly skilled at efficiency increases, working directly with all departmental resources, scheduling and process tracking, billing and billing reviews, directing and leading staff, understanding project plans and specifications, and problem solving with minimal impact to the overall operation.
I have worked as a technical expert in various forms within this sector so I am accustomed to integrating into various cultures and environments. I am experienced at managing others as well as developing and implementing best practices models to increase departmental productivity. I offer several years of formal training and education as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions the projects to which I am assigned.
I am an exceptionally hard worker and consider myself a strong team player. My enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers. I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team. I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a compaxxxxxx who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes. Further I am open to discussing relocation if this should be a requirement.
After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement. I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting. Please contact me sooner if you wish to talk before then. I look forward to speaking with you.
Yyyyyy x. yyyyyy
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