yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                                                  xxx-xxx-xxxx

abc@xyz.com

 

objective

productive, quality-oriented administrative professional eager to contribute exceptional executive support, office operations and project management skills toward optimizing operations of a progressive organization.

 

career profile

ø bachelor of arts degree and over 17 years of administration and office management experience.

ø focus on productivity enhancement, cost control and efficiency upgrades.

ø record of progression to assignments of increasing authority and responsibility. 

ø wide-ranging project management, general operations and business administration background.

ø experienced in insurance verification, assisting clients and planning company events.

ø skilled in training employees on policy, procedures and corporate protocols.

ø comprehensive grasp of business management and scheduling.

ø expertise in coordinating executive calendars, travel arrangements and expenses.

ø outstanding communications and presentation skills with expertise in providing management support.

ø well-organized multi-tasker with strong detail orientation.

technology skills

ms office suite, quickbooks, dentrix

 

professional experience

acceptance and recovery, winchester, va                                                                                  2010 - present

executive assistant

       process confidential information protected by 42 cfr laws for private practice.

       assist with client correspondence to various state and private agencies.

       perform filing, scheduling, phone answering, insurance reauthorizations and bank deposits.

 

vaughn family dentistry, trumbull, ct                                                                                                       2003

business associate

       developed relationships with and assisted patients with scheduling, payment and insurance verification.

       transferred client files during software conversion and trained new employees on policies and practices.

       gained expertise with dentrix software system.

 

bank of america securities, new york, ny                                                                                       1999 - 2003

executive assistant to managing director, head of healthcare and financial services

       performed administrative and personal support for managing director, including client contact.

       maintained schedule, answered phones, produced expense reports and coordinated travel arrangements.

       supported recruiting team by scheduling interviews, facilitating on-campus events and correspondence.

       updated confidential files and prepared executive meetings with new and existing clients.

       planned annual department conference and scheduled personal meetings for group executives.

       group coordinator and human resources liaison for administrative assistants allocating projects.

       oversaw managing director s finances such as deposits, wire transfers and investment documentation.

 

 

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morgan stanley, new york, ny                                                                                                        1998 - 1999

executive assistant

       supported managing director, head of healthcare.

       answered and screened calls, handled executive calendar and processed expense reports.

       made travel arrangements, coordinated closing dinners and departmental functions.

 

inacom professional services, inc. (formerly gorham clark, inc./us connect)                                    1993 - 1998

administration manager (1996-1998)

       supported principals by managing calendars, coordinating conferences and travel and processing reports.

       advisor to executive committee outlining goals and division policies and fielding staffing/financial issues.

       coordinated with account managers and new york-area clients regarding billing and equipment purchases.

       managed hr functions such as recruiting, reporting employee salary and benefit status changes.

       prepared and reviewed monthly, quarterly and annual sales tax reports for area and national principals.

       supervised accounts receivable department including both professional services and product divisions.

 

assistant operations manager (1994-1996)

       responsible for all aspects of accounts payable department from initial approval to payment.

       trained staff on company procedures, protocols and operating systems.

       oversaw company health plan, commercial liability, workers compensation and disability policies.

       performed monthly bank reconciliation, wire transfers and credit card payments.

 

administrative assistant (1993-1994)

       managed phone systems for main and satellite offices.

       handled cash transactions within american business systems accounting program.

       oversaw data entry, mail distribution, shipping & receiving, filing, opening and closing office.

 

 

 

education

binghamton university, binghamton, ny

bachelor of arts 1993