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yyyyyy x. yyyyyy
▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪
xxx-xxx-xxxx ▪ abc@xyz.com ▪
driven business professional seeking a challenging entry level position in health service administration, where expertise in clerical duties, organization, and client services will prove instrumental to company success.
career profile
a results-oriented manager with experience in product sales, office administration, and client services. in-depth expertise in customer relations, cash management, employee development, staff supervision, and office administration. dynamic communication, negotiation, and relationship management skills. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. recognized ability to express complex thoughts in creative and vibrant presentations; ensure key points are communicated clearly and effectively in both written and oral communications. proven ability to lead and motivate team members to ensure success. track record for diagnosing complex problems and consistently delivering effective solutions. recognized for strong management, troubleshooting, and customer service skills. core competencies include:
healthcare computer applications
schedule/rescheduling appointments
client confidentiality
hipaa regulations
patient registration
insurance & claim processing
professional experience
the fairmont turnberry isle resort & club 2005-present
golf retail assistant
- consistently ensure delivery of quality customer service to diverse clientele vital to sustaining and growing business.
- effectively utilize strong diplomacy and communication skills in resolving client complaints.
- solid experience in managing a wide variety of hospitality activities; successfully greet members and guests, provide entertainment information, handle canceling and booking tee times, and assisting in employee scheduling.
- efficiently handled a broad scope of accounting/finance activities including deposits, cash management, merchandise pricing, and inventory management.
- cost-effectively manage purchasing in absence of management and facilitated productive vendor relationships to achieve competitive pricing and boost bottom-line profitability.
non- medical caregiver 2000-2005
- successful patient caretaker, experienced in managing broad scope of patient functions, from companionship, housekeeping, meal preparation and patient activities, errands, and transportation.
- effectively provided quality personal care assistance, including bathing, dressing, toileting and medication reminders.
education
keiser university pembroke pines, fl 2007-present
bachelors in health services administration; in progress.
associates of arts in health services; gpa: 3.60, 2008
miami dade college miami, fl 2007
prerequisites in hospitality administration
yyyyyy x. yyyyyy
▪ 0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪
xxx-xxx-xxxx ▪ abc@xyz.com ▪
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a health service administration capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include training in healthcare computer applications, schedule/rescheduling appointments, client confidentiality, hipaa regulations, patient registration, insurance and claim processing. to complement this background, i offer expertise in clerical duties, organization, and client communication. proven performance record in progressively responsible positions.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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