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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

skilled manager eager to contribute leadership expertise as well as strong business skills toward actively supporting an organization in maximizing performance.

 

profile

 

  • respected manager with distinguished 20-year career leading business operations, with specific affiliations in the senior community.
  • gifted leader with experience in sales generation, vendor management and project development.
  • extensive expertise in client needs analysis with a consultative approach to customer service operations.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • dynamic communication, presentation, negotiation, and relationship management skills.

 

volunteer affiliations


volunteer lifecare/meals on wheels
technology trainer senior citizens of the community

member tri-city elder coalition
member local ecology and agriculture fremont
member tri-city marketing council

 

professional experience

reverse mortgage loan consultant bank of america/metlife                                                                  2007-present

  • sharp business acumen and experienced in managing broad scope of operations, from conducting informational seminars and sales training to originating reverse mortgages and developing business opportunities across territory.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
  • actively served as regional technology champion and member of the national marketing advisory committee; selected team leader by regional sales associates.

 

regional manager/marketing/training director north american title                                                          1995-2007

  • successfully steered sales operations to generate high volume growth and revenue, effectively maximizing profitable market share throughout northern california.
  • spearheaded a broad range of internet marketing operations, from collaborating in the creation of company website and developing an online marketing portal for collateral marketing material to launching a high-touch, personalized email marketing program used statewide.
  • effectively developed and implemented highly successful training programs for real estate agents, lenders and associates.
  • member of president s club for superior on-the-job performance for 4 consecutive years.

 

regional trainer senior surfers, inc.                                                                                                         2000-2002

  • effectively trained and directed core independent training consultants; delivering training at area facilities and developing training materials/programs for the senior market.

 

account manager north american title                                                                                                     1988-1995

  • successfully increased the production volume for assigned territory, boosting market share by 22%.
  • finalist for sales person of the year and affiliate of the year in 1992.

 

professional education

 

coursework in literature university of california at santa barbara                                                                  1977

california department of real estate license, 1988-present

certified senior equity reverse mortgage counselor, date

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