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Computer Support ~ Information Technology

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Profile of Qualifications


Ø  Recently earned a Bachelor Degree in Computer Technology and additionally possess an Associate in Computer Technology and Networking

Ø  Dynamic analytical, troubleshooting and problem solving abilities

Ø  Superior customer service and support skills instrumental to maximizing client satisfaction; solid experience in client-focused and sales-oriented environments

Ø  Qualified for field servicing; possess Class B Commercial Drivers License with passenger endorsement

Ø  Strong prioritization, organization and time management skills crucial to optimizing productivity

Ø  Motivating leader experienced in training and overseeing team members

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Employment Background


Horizons Health Care - National City, CA                                                                         2008-2009


  Strategically planned, coordinated and drove routes to meet critical timelines and optimize efficiency in facilitating client transport

  Applied sharp attention to detail toward conducting comprehensive vehicle inspections

Jalisco Insurance Agency - National City, CA                                                                  2006-2007

Sales Agent

  Demonstrated superior communication and relationship building skills in successfully prospecting for, securing and servicing insurance clients

  Actively consulted with customers to define and analyze needs and delivered persuasive sales presentations focused on client-specific insurance solutions

  Efficiently managed premiums collections, detailed client records and related administrative functions

Atria Bonita Assisted Living - Chula Vista, CA                                                                 2000-2006

Activities Director

  Drove broad-scope operations, from cost-effective budget planning/administration through customized resident activities planning/facilitation; relied on to serve as Manager on Duty

  Contributed strong leadership skills toward successfully training, coordinating and leading a top-performing team

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California College-San Diego

Bachelors Degree, Computer Science; 2008

Associates Degree, Computer Technology & Networking; 2005


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Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity where my academic background in Computer Science/Information Technology will benefit your company.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.


As demonstrated, I earned a Bachelor Degree in Computer Science last year and previously completed an Associate Degree in Computer Technology & Networking.  In addition to possessing a broad range of technical skills, I have solid experience in customer service, which should prove instrumental in providing superior computer support.  I offer strong analytical and problem solving skills, excel in communicating with broad populations and have exhibited a talent for rapidly adapting my skills and acquiring new knowledge to meet employer needs in varied industries and professional settings.  Additionally, I am effective in strategically planning and coordinating projects/activities to maximize productivity and efficiency.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.






Alfonso Sierra



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