team-driven, solutions-focused professional eager to contribute proven human resources, business management, and customer service skills toward optimizing a company s success.

 

profile

 

         build top-performing teams by providing quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, exceptional client relations support, and continued overall operational success.

         create and implement best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate objectives.

         foster cooperative teamwork across a multitude of personnel levels while empowering associates to make decisions to reflect positively on client satisfaction and company well-being.

 

~ education and technical proficiencies ~

 

m.a., human resource management (specialization in organizational leadership)

national university

 

b.a., criminal justice administration (dean s list)

bellevue university

 

ms office (word, excel, powerpoint, outlook) • hrms / enterprise systems (sap, remedy, tred)

 

professional synopsis

 

 

key achievements

ø completed dynamic customer fund management internship which incorporated methods to optimize training / development programs, analyze current business processes, and present valuable ideas for improvement to executive-level management.

ø spearheaded organizational fundraising events for annual campaign for the community, including coordinating speaker participation, training employees, and maintaining data tracking.

 

        apply superior analytical talents toward evaluating department-wide production efforts through accurate data entry and retrieval of team-based statistical information, along with effectively maintaining comprehensive corporate supply, safety, and training histories.

 

key achievements

ø liaised with highly skilled team members to recognize and suggest improvement opportunities for enhancing sap systems within an internal benefits service center.

ø actively collaborated with company-based hiring hall department to initiate process improvements.

 

        contributed solid organizational proficiencies toward conducting objective application reviews, performing comprehensive background checks, coordinating drug screening, and administering operational testing for internal and external employees.

        demonstrated extensive knowledge of company benefits, policies, and procedures in accordance with irs code and erisa to advise employees, retirees, and surviving dependents / representatives.

        utilized sap and remedy systems to conduct multifaceted corporate research, as well as tred to confirm personnel testing and training histories.

 

professional synopsis

(continued)

 

 

key achievements

ø increased client transitioning rates by implementing successful programming practices.

 

         strategically facilitated resourceful counseling efforts instrumental in providing a safe, nurturing environment for children with severe mental disabilities, including proactively supporting individual transitions from treatment programs to regular school / home environments.

 

 

key achievements

ø launched the full operations of a well-received adult program that resulted in productivity improvements and increased organizational clientele.

 

        maximized operational success by directing wide-ranging adult program activities, including coordinating comprehensive 12-member staff efforts and overseeing payroll administration.

        initiated effective staff / client recruitment processes and created dynamic training / development programs, along with implementing and maintaining high-quality standards for all associates to provide consistency within business operations.

        conducted valuable personnel meetings and individual reviews in order to facilitate productive team building, improve communication measures, and encourage useful staff feedback.

 

supplemental public-sector experience

 

 

key achievements

ø proficiently maintained ready status in immediate event of deployment throughout military career, along with leading a top-performing platoon of over 20 enlisted basic entry soldiers.

                                                                                                                                                     

administrative instructor (2002 c 2003)

        supported operational efficiency by utilizing exceptional communication and interpersonal relations skills to instruct soldiers on basic office tasks (i.e. computer applications / software), along with assisting administrative efforts within individual units to process various documentation.

 

transportation specialist (1997 c 2002)

        optimized port-based transportation productivity by strategically coordinating cargo shipments, including utilizing complex scanning devices to track / record data and maintaining equipment information within computerized database.

 

surgical technician / combat medic 1399d med tm neurosur team (1994 c 1997)

        utilized sharp technical abilities to provide wartime surgical support for an experienced neurosurgery team, such as assisting with life-saving measures and expertly collaborating with personnel during surgical procedures to ensure seamless medical processes.