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Yyyyyy x. yyyyyy                                                                                                        

                                                0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx / ( xxx-xxx-xxxx                      

                                               Career Objective                                             

Results-driven telecommunications professional eager to contribute superior technical knowledge, business development, and customer service skills toward supporting the employer in optimizing revenue performance


Ø  Offer nine years progressive telecommunications, network, and customer service experience

Ø  Dynamic communication, presentation, negotiation, and relationship management

Ø  Outstanding depth of knowledge in industry; extensive experience with wide variety of applications and technologies

Ø  Proficiently implement systems and troubleshoot issues

Ø  Serve as liaison for businesses and consumers

                                        Professional Experience                                      

AR Integrated Technologies Inc., Woodbine, MD                                                                        2003 C Present

Telecommunications Data Technician

  • Efficiently perform all functions of voice telecommunications network analysis and maintenance
  • Effectively coordinate orders, disconnects, and problem resolutions
  • Arranged installation and services and performed network/phone adds, moves, and changes with Constellation Energy, BGE and BGE Home; acted as liaison between Verizon and Constellation Energy for extending POTS and T1s
  • Implementation of VOIP to all Constellation, BGE and BGE Home Locations
  • Responsible for many copper and fiber optic installations for new businesses
  • Wireless ordering for employees and activation/support as well as local and global Circuit Ordering from Main Telecos and VNOs


CoolerSmart, LLC, Elkridge, MD                                                                                                2002 C 2003

Regional Sales Manager

  • Successfully sold and promoted high-grade commercial and residential water filtration coolers
  • Actively managed and grew accounts in the Baltimore metro area; performed business development duties including calling and attending networking and trade shows


KMC Telecom, Gaithersburg , MD                                                                                   2000 C 2001

Account Executive

  • Sold Internet solutions and telecommunications packages; effectively presented, negotiated and closed lucrative transactions specializing in Fortune 500/1000 small and medium sized companies
  • Utilized in-depth industry knowledge of technology including dial-up, ISDN, DSL, Frame Relay, T1/T3 Point-to-Point, Data Centers/Colocation, Advanced Web Hosting, VPN, firewalls and security solutions


Verio/NTT, Columbia, MD                                                                                              1999 C 2000

Account Executive

  • Similar responsibilities as above, offered nationwide Internet access for small to medium sized businesses, focusing on Fortune 500/1000 companies
  • Additional services provided included domain registration, web hosting, and web site development



Anne Arundel Community College, Arnold, MD  

General Studies, including Criminal Justice, Architecture, and Education 

                                          Technical Proficiencies                                       

~ Applications ~

Microsoft applications, NT, Windows, ACT, File Maker Pro, PageMaker, Adobe PhotoShop and Acrobat, Vantive Lead Tracking System, Microsoft Visual Basic, HTML, and Macintosh OS 8.0

~Technologies ~

Data Centers, Colocation, Advanced Hosting and Shared Hosting, CISCO and other routers, VPN, Firewall/Security, SCSI, USB, Dial-up, ISDN, ADSL, IDSL, SDSL, Frame Relay, T-1/T-3 Point-to-Point, OC3, DNS, FTP, SMTP and TCP/IP, CAT3, CAT5e, CAT6, Multi and Single mode fiber optics; Wireless and DID 

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