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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

driven team player with strong administrative, client/public relation and project management skills eager to contribute to the success of a progressive firm in a paralegal capacity.

profile

 

  • experienced administrative assistant with solid and progressive experience in records management, administrative support and client services.
  • offer 18 years of experience in client-focused industries focused on delivering world class customer service.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • skillful at performing independently or within a team to exceed all operational goals and objectives.
  • demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines and working in a fast-paced professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • proven ability to maintain the highest levels of confidentiality and upholding the ethical standards of the legal profession.


professional experience

 

literacy development specialist southeast delco school district                                                                  2009

  • actively implement innovative language arts curriculum in collaboration with building staff, while cooperating with teaching in evaluating student progress.
  • applied sharp research and analysis skills toward effectively defining students who would benefit from proactive reading and math interventions, effectively improving pssa test results.

 

administrative assistant vail painting                                                                                                         2005-2008

  • sharp business acumen and experienced in managing broad scope of operations, from handling finances and maintaining client records to generating payroll and billing/invoices.
  • successfully steered sales operations to generate high volume growth and revenue through the efficient handling of customer complaints.
  • effectively interviewed, hired and trained personnel staff and actively collaborated in operational functions such as evaluating performance and providing guidance/mentoring.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

high school english teacher bensalem township school district                                                            2000-2005

  • actively served as lead teacher for twilight program, responsible for classroom instruction and curriculum updates.
  • fostered effective communication with parents, administration and students to maintain a partnership environment.

 

interim high school english teacher/yearbook advisor burlington township schools                            1998-1999

 

interim high school english teacher conwell-egan catholic high school                                              1996-1997

 

property and casualty insurance agent pennjerdel insurance consultants                                              1992-1994

 

professional education

 

bachelors of science in secondary education/ english temple university gpa 3.73

associates of arts in liberal arts bucks county community college

 

improving business writing, 2001

secondary education certification; english teacher

 

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