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career objective
enthusiastic recent graduate eager to contribute excellent research, organizational, and customer service skills toward supporting a progressive health care / medical practice as a driven and productive team member
profile
ø offer solid practical customer service experience along with extensive academic background in laboratory procedures
ø strong knowledge of biology / medical terminology; demonstrated ability to effectively research and report on complex matters
ø provide courteous and efficient customer service; consistently achieve superior levels of client satisfaction and maintain confidentiality
ø demonstrated ability to handle multiple responsibilities simultaneously; excellent time management and prioritization capabilities
ø dynamic communication, presentation, and relationship management skills
ø proactive team player equally effective in independent and collaborative environments
ø sharp technical proficiencies including microsoft office (word, excel, powerpoint), internet research, and database maintenance; type 50 wpm
education
the citadel c the military college of south carolina, charleston, sc december 2008
bachelor of science in biology
- graduate, air force rotc
- member, bio-cid biology club
~ relevant courses & labwork ~
introduction to biology i & ii ~ general chemistry i & ii ~ organic chemistry i & ii ~
bioterrorism ~ cell biology ~ conservation ecology ~ descriptive histology ~ ecology ~ evolution ~ genetics ~ invertebrate zoology ~ toxicology
professional experience
aaron's sales and lease, hampton, va 2009 c present
product technician / management trainee
- provide exceptional service and knowledgeable assistance for existing and prospective customers; maintain outstanding levels of client satisfaction and repeat sales
- review, explain, and finalize client contracts to ensure customers understand terms and conditions
- manage customer accounts and collections to minimize overdue balances
- in recognition of excellent performance, selected to train for store general manager position
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