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yyyyyy x. yyyyyy                           xxxxxx north 65th avenue • phoenix, az 85083

                                                                                                                                                                        (xxx-xxx-xxxx • abc@xyz.com

 

~ cross-functional team leader • workflow prioritization specialist • expert in training top-performing staff ~

 

enthusiastic leader eager to contribute high-volume operations management experience, as well as strong

strategic analysis, team building, and customer service talents, toward optimizing an employer s success.

 

profile

 

         offer 18 years of progressive, cross-functional leadership experience in diverse operations management roles to include success within multiple team building, training / development, fiscal administration, inventory control, and customer service capacities.

         build top-performing teams by providing quality staff recruitment and delivering dynamic training / development programs instrumental in encouraging low turnover rates, high levels of company loyalty, and exceptional customer service.

         expert at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating individual and team workflow to maximize productivity, efficiency, and quality.

 

~ education and technical proficiencies ~

 

b.s. in business administration finance emphasis (in progress 3.8 gpa)                                                    university of phoenix

business management coursework                                                                                                 paradise valley community college

 

microsoft office suite • internet applications • types 60 wpm • proficient in basic spanish

 

professional synopsis

 

general manager

valle luna mexican restaurant, chandler, az                                                                                                                  2004 c present

 

         apply dynamic leadership talents toward directing strategic business development plans to reduce company losses and increase profits, along with actively recruiting, training, and managing 60 top-performing restaurant team members.

         contribute strong analytical abilities instrumental in controlling labor / food / liquor costs and direct expenses to maximize bottom-line results, as well as performing all fiscal management efforts to guarantee seamless business operations at all times.

         utilize superior interpersonal relations skills to promptly handle employee / client incidents and resolve organizational challenges.

 

assistant manager

macayos mexican restaurant, tempe, az                                                                                                                                    2003 c 2004

 

         strategically steered restaurant success by supporting general management with all-inclusive financial activities to include performing accurate payroll, weekly goal compilation, and accounting for all product transfers.

         demonstrated solid organizational proficiencies toward inputting food inventories and investigating all key discrepancies.

         ensured the smooth-running of restaurant operations by regularly scheduling maintenance and repairs as necessary.

 

paint supervisor

canyon paint and drywall, mesa, az                                                                                                                                            2001 c 2003

 

         drove residential / commercial project success for a painting and drywall company to include liaising among top materials-based vendors and collaborating with superintendents to complete assignments on time and within set budgets.

         cost effectively planned and delegated team assignments to optimize use of resources and meet project objectives.

 

assistant manager

valle luna mexican restaurant, phoenix, az                                                                                                                             1991 c 2001

 

         led the formulation of strategic daily business decisions based on analysis of regular sales / operational summaries, along with performing all hiring, scheduling, and training / development of a results-focused bussing staff.

         formed valuable relationships with clientele to maximize business retention rates through superior customer service standards.

         adhered to strict government health and sanitation protocols to maintain consistently clean and safe working environments.

 

~ additional professional roles held prior to 1991 ~

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