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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
Abc@xyz.com
Network Engineer/Technician
Qualifications Profile
Ø B.S., Network and Communications Management candidate on track to graduate March 2011; maintaining a 3.5 GPA and on Dean s List numerous times, demonstrating superior performance both in theoretical and applied academic background
Ø A+ and Network+ CompTIA Certified
Ø Numerous years of IT/Technical experience spanning configurations, installations, database administration, system/printer troubleshooting, and repairs as well as client/user technical support
Ø Proficiencies span Windows 2000/XP/Vista/Windows 7, CentOS, MS Office, Exchange 2007, Active Directory, Windows 2003 Server, Citrix, Linux, and Oracle as well as programming logic
Ø Dynamic customer service and relationship management skills vital to optimizing client satisfaction and retention
Ø Excel in strategically prioritizing, coordinating and managing projects/workflow to maximize productivity and efficiency, meet critical timelines and maintain quality standards
Academic Credentials/Professional Development
B.S., Network and Communications Management, DeVry University-Sherman Oaks, CA; in progress
A.A. Business Degree, Los Angeles Valley College-Valley Glen, CA; 2000
A+ and Network+ CompTIA Certifications, New Technology Training Institute, Glendale, CA; 2000
Professional Background
Facility Technician, Target-Northridge, CA 2007-Present
Apply sharp technical skills toward providing quality electronic support as well as efficiently troubleshooting and repairing computers and printers; concurrently collaborate in general facility repair projects
IT Specialist, Digital Imagination-Westlake Village, CA Internship 2009
Capitalized on opportunity to build on practical technical skills through 6-month Internship
Proficiently configured Windows Server 2003 and Exchange 2007 and installed Windows OS and Linux
Contributed sharp analytical and problemsolving skills toward isolating and troubleshooting workstation and peripheral issues
Facilitated strategic security rollouts vital to system/network integrity
Conducted thorough equipment audits for quality assurance
Junior Post Developer, Gibbs Systems-Moorpark, CA 2001-2006
Enhanced operational efficiencies by modifying CNC programs to run via CAD/CAM software as well as providing ongoing software technical support
Technical Support Associate, Interactive Telecom Network-Sherman Oaks, CA 1996-2000
Collaborated with IT Manager on Oracle database projects as well as monitored web data servers for reporting to network administrators
Delivered superior customer service in providing prompt phone and e-mail technical problem solving/support
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
Abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am seeking a challenging career opportunity as a Network Engineer/Technician and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated, I am on track to earn a B.S. in Network and Communications Management in March 2011, maintaining a 3.5 GPA and recognized on the Dean s List multiple times. I have also held A+ and Network+ CompTIA Certifications for approximately 10 years. My professional technical-related experience dates back to 1996 and I recently completed an intensive 6-month IT Specialist Internship, with background ranging from configurations and installations to system/printer troubleshooting and repair as well as customer/user technical support. I am well-versed in broad-scope operating systems and software/applications and possess strong project management, analytical and problem solving abilities.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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