it manager ~ program manager ~ business manager ~ contract manager

profile                                                

 

offer numerous years of successful experience in planning, coordinating and directing it and related operations ~ proficient in information systems management and database design/analysis; mba in mis ~ excel in steering projects and programs to achieve and surpass expectations ~ effectively lead  top-performing teams ~ comprehensive skills in operations, administrative and financial management

 

~ key achievements/career highlights ~

ø  administered $275m in major contracts

ø  led over 270 personnel responsible for the efficient management of largest enterprise information system with the department of defense (dod), serving over 1.98m users

ø  successfully spearheaded helpdesk initiatives to exceed 90% service rating and achieve prompt response time of under 2 minutes

ø  facilitated multiple portal functional upgrades leading to operational system with uptime of 99.9%.

ø  effectively transitioned ill-defined business processes into efficient, measurable practices ensuring timely turnaround and resulting in high levels of continued operations

ø  achieved 100% equipment/assets accountability by strategically directing space, facility and equipment operations at fort belvoir and disaster recover site data centers

 

professional experience                

 

united states army                                                                                                1996-current

assistant project manager, fort belvoir, va; 2005-present

  proficiently steer army knowledge online (ako) project office operations, with a focus on project managing army homepage, 40+ hosted applications, associated helpdesk, and defense knowledge online (dko) as well as implementing ako forward portal in southwest asia; responsible for full lifecycle system management

  strategically execute projects to achieve critical timelines, budgetary guidelines and performance/ reliability standards supporting over 1.98m users

  serving in capacity of contracting officer representative, have decisively led team of over 270 uniformed, government civilian and contracted personnel operating largest enterprise information system within department of defense (dod); cost-effectively administer 4 major contracts valued at over $275m

  demonstrated strong analytical and problem solving abilities in efficiently facilitating comprehensive systems analysis, development and engineering best practices supporting development, technology insertion and maintenance of army home page

  ensure service level metrics are achieved through proactive management of service level agreements with army enterprise applications hosted within ako data centers

  drove project integrating dod portal services with dko, with responsibility for developing program, analyzing and defining requirements and facilitating full integration; accountable for vetting technical requirements from dod communities through configuration management system as well as developing cost model for converging/federating dod communities with dko portal

  as project lead in award of new contract lead system integrator, managed full scope of acquisition process from reviewing proposals to ensuring all changes met contractual scope/user needs; collaborated with technical experts in systems analysis/design to optimize requirements traceability

  proficiently develop statements of work, statements of objectives, independent government cost estimates, market research, and technical performance reviews

  as business manager of ako project office, managed 8 personnel within budget and held accountability for contract, facilities and asset management; successfully programmed and coordinated execution of $100m to support emerging requirements, and drove operations to achieve zero downtime or service disruptions

 

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lance sumner                                                                                                                    page 2 of 2

 

department of the army system coordinator, fort belvoir, va; 2004-2005

  with accountability for program executive officer-enterprise information systems (peo-eis), oversaw primary staff facilitating personnel-related programs exceeding $18m dollars as well as $13.4m installation support module program; served as representative on dod and army integrated product teams (ipts) and working groups

  steered broad range of program operations including program baseline, regulatory compliance, information assurance, costs, earned value, contracting, testing, acceptance, fielding and deployment of systems; proactively coordinated efforts with dod, army, major commands, and other services

  strategically prepared and justified business management modernization program packages to successfully gain office secretary of defense (osd) comptroller certification allowing for obligation of fiscal year funding

chief, software automation, alexandria, va; 2000-2004

  held responsibility for army material command as served as focal point for coordinating logistics and sustainment issues impacting command, control, communications, computers, intelligence, surveillance, reconnaissance, and architecture of systems; oversaw material funding requirements exceeding $100m

systems automation officer, fort belvoir, va; 1997-2000

  in support of land information warfare activity, integrated field support team signal and automation information systems (ais) in supported commands information architecture, playing an instrumental role in providing expert input on capabilities, employment, and vulnerabilities of u.s. and allied signal, computer, and automation equipment

company commander, seoul, korea oconus; 1996-1997

  led 139 soldiers and 12 korean augmentees to us army in providing multiple communication systems as company commander for the 304^th signal battalion, 1^st signal brigade in the republic of korea (rok/us) responsible for echelon above corps (eac) tactical signal company forward-deployed in rok/us; oversaw assets including 60 vehicles and 40 power generation units at 100% accountability and with no fatalities, with responsibility for $25m+ in resources

 

education                                           

 
mba, management information systems, oklahoma city university, ok; 1993

 

bachelor of science, computer information systems, cameron university, lawton, ok; 1991

professional development

acquisition basic course
intermediate systems acquisition course
intermediate information resource management

contracting officers representative course

 

credentials/certifications

 

dawia level ii certified in information resource management

dawia level ii certified in program management

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

are you seeking an it expert to support/manage business operations, facilitate programs/projects and optimize performance?  i m in the process of completing a successful military career, and am eager to launch an equally rewarding career in the civilian sector.  to acquaint you with my broad qualifications, i am submitting a brief resume for review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over a decade of experience in steering it initiatives and operations, with expertise in defining and addressing operational requirements, conducting comprehensive business and technology analyses, steering major projects, building and directing top-performing teams, and cost-effectively administering multi-million dollar budgets.  i excel in identifying, devising and executing strategies to maximize productivity, efficiency, systems performance, and cost-effectiveness and am highly proficient in directing operational, financial and administrative functions.  to complement my it-focused military background, i offer an mba in management information systems and advanced training in acquisition and resource management.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

lance l. sumner

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

lance l. sumner