yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 

phone: (xxx-xxx-xxxx

abc@xyz.com

objective

 

highly credentialed and experienced field adjuster and claims examiner eager to contribute expertise in both personal and commercial property toward actively supporting the employer in optimizing bottom-line performance.

key qualifications

 

         significant experience in administering multi-line claims inclusive of general property, total loss, theft, farm and ranch, wind, water, sewer backup, fire and hail.

         adept at facilitating claims management for leading fortune 500 companies such as state farm companies, allstate and safeco.

         consistently ensure completeness and accuracy of all required documentation to support outcome of claim file.

         excel in interpreting highly complex insurance contracts and policy provisions.

         reputation for efficiency, professionalism, sound judgment, and achievements in customer satisfaction.

         exercise a strong team player work ethic in collaborating with cause and origin specialists, engineers, and  accountants to swiftly resolve losses.

         able to combine outstanding multi-tasking and prioritization skills to balance ongoing claim inventory of 200+ files at one time.  

education & licensure

 

langston university, langston, oklahoma, 2001
bachelor s degree in business administration c emphasis in organizational management and marketing

 

california earthquake certified

adjuster license c texas and florida

registered real estate appraiser license c georgia

professional experience

 

claims investigative service, colorado, 2008

independent / contract commercial claims examiner

         consistently demonstrated excellent communication, interpersonal, and documentation skills as first point of contact for business owners.

         analyzed and ensured implementation of appropriate policy coverage, accurately reconciled business income losses, and monitored efforts of independent field adjusters.

         successfully ranked among top 5 examiners for total number of file closures.

 

american appraisal associates, georgia, 2007

fixed asset insurance appraiser

         employed strong analytical talents to determine precise property values for building structures and moveable assets of churches, schools, municipalities and governmental agencies, and compiled comprehensive reports for underwriters.

 

continued

auj na dupree ~ page 2 of 2

 

 

professional experience continued

 

 

         investigated and determined number and location of buildings, playgrounds, tennis courts, vehicles, etc. to assess liability.

         actively participated in conducting building/inventory appraisals for metropolitan atlanta rapid transit authority train stations, the city of atlanta, hartsfield- jackson international airport, and school systems throughout new mexico.

 

inside adjuster, llc, south carolina, 2005 to 2006

independent / contract claims adjuster

• expeditiously administered 1,800+ insurance claims for initial and supplemental payment to homeowners.
• leveraged well-developed critical thinking abilities to process personal property and additional living expenses.

• applied industry expertise as well as dynamic project management skills toward successfully managing over $15m in claims covering full-scope of classifications, from large to total loss.

 

eberl s claim services, florida, 2004 to 2005

independent / contract claims adjuster

• proficiently reviewed, analyzed and settled florida homeowners insurance claims in response to hurricanes charlie, frances, ivan, jeanne and katrina.
• investigated, assessed and processed 3,200+ homeowners claims where total payments exceeded $24.3m.
• demonstrated exceptional versatility in roles encompassing field adjuster, inside examiner, supplement department representative, and mold unit representative.
• skillfully used xactimate and msb integriclaim programs to write more than 5,000 claims.
• effectively maintained an inspect-to-close ratio of 85% via proven organizational, administrative, and time management skills.

 

crawford & company, texas & delaware, 2002 to 2004

independent / contract claims adjuster

         as field adjuster for state farm insurance companies mold unit, efficiently administered and closed complex large loss claims for mold and fungi.

         clearly explained and justified policy provisions and exclusions to contractors, attorneys, public adjusters and structural engineers.

         decisively negotiated settlement amounts with attorneys and third parties and communicated decisions to commercial and residential property owners.

         proactively participated in special investigation unit (siu) audits to identify fraudulent claims.

         exhibited extensive documentation skills in meticulously performing property valuations and preparing underwriting reviews.

         identified questionable policyholder practices and potential underwriting and risk management issues, and notified applicable departments.

computer skills

 

xactimate and msb integriclaim estimating software; microsoft office suite (word, excel, access)