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Yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                                                                                            

Productive, quality-oriented Administrative Professional eager to contribute exceptional project management, interpersonal relation and clerical skills toward optimizing operations of a progressive organization.



Ø  Offer solid administrative experience, with comprehensive customer service background.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Proven ability to meet deadlines and work in high-pressure environments, both independently and as an integral part of a team.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

Ø  Bilingual in Spanish & English.


Professional Experience                                                                               

Loyola University Chicago - Chicago, IL                                                                          2003-Present

Administrative Assistant (2005-Present)

  Contribute dynamic leadership skills in training and directing a six-member team of departmental support staff.

  Collaborate with and support administrators with the organization and maintenance of student information system by performing data entry tasks and processing reports.

  Proactively build and establish key relationships and liaise effectively with other departments and operating units to promptly and effectively resolve diverse administrative and operational problems.

  Exhibited solid managerial qualities in overseeing and training work-study students, instrumental to boosting the efficiency of document processing and distribution.

Enrollments Services Advisor (2003-2005)

  Applied strong communication skills toward acting as first point of contact in responding to customer inquiries, troubleshooting problems and delivering assistance.

  Proficiently performed general accounting functions ranging from maintaining accounts payable/receivable and invoicing to preparing deposits and reconciliations in excess of $10K monthly.

  Steered cost-effective routine purchasing and supply management, as well as the procurement/creation of institutional documents, demonstrating exceptional organizational and multitasking abilities in achieving operational goals and timelines.


The San Jose Group - Chicago, IL                                                                                  2002

Public Relations Intern   

  Acquired valuable advertising, marketing and public relations knowledge and experience through participation in media event planning.

  Actively supported employer in achieving business goals by researching and reporting on Hispanic market food, health and media/communication sectors.

  Ensured accuracy, timeliness and profitability by thoroughly editing press releases, media alerts and media kits.

  Resourcefully promoted public health within the Hispanic community by effectively recruiting media outlets.



Bachelor of Arts in Communication, Minor in Business Administration - Loyola University Chicago (Chicago, IL), 2003; Honors: Cum Laude, Dean s List, Member of National Society of Collegiate Scholars.


Technical Skills                                                                                              

Windows 2000/XP/Vista; Microsoft Word, Excel & PowerPoint; PeopleSoft; SIS; Internet Explorer; Mozilla Firefox; and online research applications.


Yyyyyy x. yyyyyy                              0000 xxxxxx xxxx , xxxx , xxxxx 00000













Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a strong background in office administration and project management, assuming increasing levels of responsibility.  To complement my experience, I offer a Bachelor of Arts in Communication, with a Minor in Business Administration.


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy








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