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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
IT Project Manager
Well-rounded and energetic professional with 15 years experience seeks new
challenge and opportunity to apply consummate skills as an IT Project Manager.
♦ Key areas of Expertise ♦
System Analysis
System Design
Project Management
Strategic Planning
Information Technology
Trouble Shooting
Problem Resolution
Customer Service
Personnel Management
Leadership and Training
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Professional Profile
Escalate business development through innovative initiatives that increase productivity and revenue growth; exceed goals and expectations
Organized and detail-oriented professional; design, develop, analyze, implement, configure, support, and maintain new systems, servers and applications
Dedicated with superior project management skills; utilize strategic planning, and manage and maintain schedules and timelines
Self-motivated leader with personnel management experience; train and assist with employee evaluations
Communicate technical and complex information easily and concisely; write and develop new reference materials, training documents, and standards
Demonstrate diagnostic and collaborative problem-solving skills; exhibit proficiency in translating individual needs into responsive, cost-effective business system solutions and applications
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Employment History
Hartford Hospital ▪ Hartford, CT 02/1999 C Present
Storage Administrator 02/2007 C Present
Skillfully implement EMC Celerra NAS including CIFS shares and iSCSI targets; connect hosts as required
Strategically utilize EMC Control Center to analyze and configure SAN environment
Efficiently connect Linux and Windows hosts to various storage arrays
Accurately migrate data and hosts from Symmetrix DMX 2000 to DMX 4 s; Clariion CX600 to CX3-80's
Connect multiple VMware ESX and Vsphere 4.0 servers to Clariion and Symmetrix arrays
Provide fiber channel zoning, set up SRDF and Mirrorview synchronous replication
Design thin pools of storage on Symmetrix DMX 4's for use with VMware environment
Proficiently write useful reference materials for coworker s
Senior Systems Administrator 09/2002 C02/2007
Demonstrated superior project management; assigned projects to team members, provided employee feedback to Director for reports and performance reviews
Key player who served as executive consultant; advised on IT polices, plans and objectives
Expertly established standards and checklist utilized for server installs; ensured server build consistency
Developed accurate Visual Basic scripts to automate portions of server installs
Successfully designed a secure server password database to store server passwords
Created valuable training documents and testing environments for department use
Participated in integration of multiple systems into the Exchange environment for email and automatic paging functions
Designed and implemented event triggers which ensured immediate action on critical errors
Implemented and tested Microsoft Software Update Services for automation of Windows patches to PCs and servers
Installed multiple disaster recovery servers and clustered them for critical applications; established run-books for emergency procedures
Information Technology Consultant/Windows NT System Engineer 02/2001 C 09/2002
Efficiently built, installed, supported and maintained servers; conducted upgrades
Designed, implemented and supported Citrix Metaframe XP server farm with Citrix Web Interface and Citrix Secure Gateway; provided expert troubleshooting for performance, application and connection issues
Created, coordinated and migrated the enterprise for Connecticut Health Systems to Active Directory; developed active directory group policies and trust relationships among older hospital domains
Installed and configured new WINS servers as required on the LAN and WAN; proficiently supported Web applications
Competently installed, configured and administered Microsoft Exchange Server 5.5, 2000 & 2003
Skillfully installed Certificate Authority server, and certificates on web servers
Developed Visual Basic scripts to automate application installs and daily tasks
Configured hardware and software RAID configurations on DELL and IBM servers; conducted troubleshooting and repaired hardware problems
Provided exceptional training in new technologies to team members
Field Service Technician 02/1999 C 02/2001
Actively supported Novell and Microsoft Windows NT network environments
Conducted exceptional troubleshooting on various operating systems; configured machines enabling connection to Novell and Windows servers
Installed network applications and printers on desktops; configured laptops for remote access
Created software images for various departments
Effectively trained new Help Desk employees on troubleshooting desktop issues
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Previous Employment
Computer Service Supervisor/Technician, New Technology Systems ▪ East Hartford, CT 1995 C 1999
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Computer/Technical Skills
Proficient in EMC SAN and NAS technologies, Citrix administration, Windows Administration, Virtualization, Internet systems, Windows PC environments, and RAID configurations.
Operating Systems: Windows 2000/2003/2008/XP/Vista/Windows7/Suse Linux
Systems: SAN Arrays, EMC Symmetrix, DMX 2000, DMX 4, EMC Clariion CX-600, EMC Clariion CX3-80, and EMC Celerra NS42G
Servers: Windows NT/2000/2003/2008, Microsoft SQL 2000/2005, Microsoft Exchange 5.5, 2000 & 2003, DELL, IBM, Active Directory, VMware ESX, Vsphere 4.0, , Microsoft Hyper-V, Citrix Metaframe XP, WINS, and Certificate Authority
Hosts: Linux, Windows, Emulex, and Q-Logics fiber channel cards
Fiber Channel Zoning: EMC Connectrix Manager, and EMC Control Center
Switches: Brocade DCX Directors, and McData ED-140M Directors
Software: EMC Control Center, Symmetrix Management Console, Celerra Manager, Visual Basic scripts, and Visual Studio.NET
Applications: Microsoft Clustering, EMC SRDF/CE, Citrix Publishing, Citrix Web Interface, and Citrix Secure Gateway
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Education & Professional Development
Bachelor of Arts in Information Services Anticipated 06/2013
Charter Oak State College ▪ New Britain, CT
Computer/Electronics Specialist, Diploma 1996
Goodwin College (Formerly Data Institute) ▪ East Hartford, CT
Certifications
Microsoft Systems Engineer (MCSE), Windows 2000 & 2003
Microsoft Systems Administrator (MCSA), Windows 2000 & 2003
Microsoft Systems Professional (MCP), SQL Server 2000, Exchange 2000, Exchange 2003
Citrix Administrator (CCA), Metaframe XP 1.0
A+ Certification
Additional Training
Administering Microsoft SQL 2000 Server
Installing and Configuring Microsoft Windows NT Server 4.0
Installing, Configuring and Administering Microsoft Windows Server 2003
Visual Basic Scripting Technologies for Windows
Programming with Visual Basic.NET
EMC Control Center
EMC SRDF/CE, Microsoft Clustering
EMC Clariion / Mirrorview & SANcopy
EMC Celerra Management
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