yyyyyy x. yyyyyy

(715) 0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

motivated, results-driven educator eager to contribute expertise toward actively supporting the academic community in delivering quality education and optimizing individual and group performance.

 

profile

ø  offer extensive experience working with disabled youth and adults, with comprehensive background in classroom teaching and employment training.

ø  proficient in teaching individuals on job placement skills and identifying appropriate community programs to support them in achieving their employment objectives.

ø  effectively develop and implement targeted action plans to maximize program productivity and efficiency.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between clients, staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

 

professional experience

west business services                                                                                          2008-present

account manager

  recipient of award for outstanding customer service.

  contribute dynamic communication and interpersonal relation skills in creating a loyal and extensive customer base, with strong focus on exceeding customer expectations and ensuring exceptional satisfaction.

  actively mentor, motivate and support new hires, playing an instrumental role in the development top-performing team members.

 

goodwill industries, inc.                                                                                           2002-2007

associate team leader

  exhibited solid leadership qualities in overseeing and training staff and program participants, optimizing productivity and efficiency.

  designed, developed and implemented job skill development programs for adults with special needs, collaborating directly with job coaches and sponsoring agencies.

  appointed regional trainer for forklift operation and safety; ensure staff members are properly educated to proactively minimize accidents and issues.

  successfully met and/or exceeded store production and sales objectives by establishing a collaborative and motivated environment for staff.

  strategically planned and coordinated workflow to maximize use of human resources while controlling labor costs and meeting company needs.

  innovatively created a comprehensive training program to maximize program participants skills in obtaining and maintaining employment.

 

mills fleet farm                                                                                                       1998-2002

supervisor

  spearheaded diverse human resources activities including training, evaluating and supervising personnel.

  applied sharp business acumen toward defining and implementing policies to create a team atmosphere, achieve goals and boost overall operational performance.

  proficiently developed and executed an aggressive customer service program and trained customer service personnel to maximize performance goals.

 

 

page 1 of 2

 

 

yyyyyy x. yyyyyy                                                                                                                                 page 2 of 2

 

 

the neighbor s place                                                                                               1998

youth program director (part-time)

  effectively developed engaging recreational and educational programs and classes for at-risk children from grades 3 through 12.

  conducted workshops utilizing enrichment games and computer skills.

  actively solicited corporate donations, assisted with grant writing and coordinated fundraisers to support program.

 

lutheran social services                                                                                          1992-1996

program manager c wausau, wisconsin and madison, wisconsin

  developed and implemented activities to promote clients development of physical, social, emotional and cognitive skills.

  thoroughly analyzed daily activities and identified/developed a series of skill training and job placement programs to increase client independence, including employment education and problem-solving training.

  efficiently organized a schedule of activity opportunities to enhance client/staff interaction, vital to cementing positive relationships and supporting client improvement.

  successfully provided learner-centered leadership for staff.

  engaged in positive relationships with staff, clients, guardians, case managers, assisting agencies and community.

 

wausau, dc everest and athens school districts                                                     1991-1992

long-term substitute positions (2)

  proactively monitored student learning, developed grade-appropriate curriculums and implemented plans for improving student achievement.

  planned course content and methods of presentation; prepared outline of material.

  evaluated success of courses and reviewed student performances.

  established educational standards and goals, as well as relevant and effective classroom policies and procedures.

  coordinated both the school art fair and a community display at the wausau center.

 

prior experience

 

agape of appleton/ lutheran social services

direct care worker

 

education & professional development/training

bachelor of arts in education - university of wisconsin, oshkosh

graduate studies - la salle university, 18 credits toward masters degree (4.0 gpa)

educational psychology of the gifted and talented - cardinal stritch college

student teaching and internships c st. peters elementary school, omro public schools, winnebago mental health institute

 

community activities

coach - wausau area youth soccer

boy scout leader, 1992-2004

art instructor - center for the visual arts special programs

instructor - wausau school district gifted & talented cluster program