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yyyyyy x. yyyyyy

(xxx-xxx-xxxx •



results-focused professional specializing in providing world-class customer service, driving business growth, managing client accounts, and directing administrative support functions eager to offer breadth of experience toward optimizing a progressive employer s productivity and profitability.



profile of qualifications


         top-performer who makes decisions to reflect positively on business productivity and corporate well-being.

         excellent communicator who seamlessly interfaces with all levels of business representatives and clientele.

         integral team player plans, prioritizes, and manages multiple tasks within deadline-driven environments.

         ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving talents.



career highlights


         achieved #4 status district-wide and maintained the highest sales position within the store for motherhood maternity.

         attained top sales position in specific store, as well as status within the top 10 region-wide for zales.

         spearheaded substantial business turnaround for gordon s jewelers to include achieving store status as #2 for the year and #1 for 8 consecutive months, along with actively broadening high-level clientele base to boost overall sales.

         recognized for job performance excellence as a frequent top 10 sales professional with dillard s.



professional synopsis


administrative operations

         maximized administrative efficiency by performing records management within large-volume databases to include processing payments / approvals, assisting with product / merchandising ordering, and running daily reports.

         performed all cash handling duties and operational transactions (i.e. sales, returns, exchanges), along with completing the proper documentation of monetary values through solid recordkeeping and register balancing practices.


business support

         optimized business productivity and ensured consistent operational practices by proactively training new employees.

         demonstrated strong analytical talents toward monitoring inventories and investigation / adjusting all discrepancies.

         cost-effectively ordered products / supplies to maintain seamless business practices at all times.


sales / marketing

         played a vital role in increasing sales results, product awareness, and brand image to maximize store profits.

         generated advantageous sales by creating appealing store environments via innovative interior merchandise displays.

         supported the formulation of strategic business decisions based on analysis of regular sales summaries designed to improve flow of customers and introduce new products / services.


client / customer relations

        contributed strong interpersonal relations abilities toward building valuable relationships with company clientele which was instrumental in generating new business opportunities within competitive retail / operations markets.

        utilized broad scope of industry knowledge to promptly respond to customer concerns and resolve key challenges.



professional experience


sales associate, motherhood maternity, city, state                                                                                       2009 c present

sales associate, zero gravity, city, state                                                                                                                   2009 -2010

sales associate, zales the diamond store / gordon s jewelers, goodlettsville, tn                            2007 c 2009

jewelry / watch specialist, dillard s, goodlettsville, tn                                                                                     2004 c 2006

fuel desk operator, mapco, cross plains, tn                                                                                                         2003 c 2004

front desk clerk, ridgetop truck center, millersville, tn                                                                                2002 c 2003


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