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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx •


Certified Medical Administrative Assistant / Certified Billing & Coding Specialist



  Eager to apply dynamic communication, organization, and relationship management talents towards launching a successful career in Medical Administration, Billing & Coding with a firm that is willing to invest in a driven, people-oriented team player committed to supporting company objectives.

  Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures.

  Dynamic communication, presentation, relationship building and critical thinking abilities.

  Excel at interacting with broad populations including management, staff, clients and external contractors.

  Highly versatile; quickly master new roles, responsibilities, technologies, and environments.

  Demonstrate problem solving and active listening skills; diffuse difficult situations with tact and ease.

Education & Professional Training


Administrative Medical Specialist with Medical Billing and Coding - The University of Central Florida Division of Continuing Education, 2009

Graphic Design & Microsoft Office - Valencia Institute of Corporate & Continuing Education

The Knowledge Shop Training Courses in Adobe Illustrator, Adobe Photoshop, Adobe PageMaker, Freehand, HTML, Microsoft Works, Microsoft Office, Multi Ad Creator, Quark Express, Internet & Windows



Certified Medical Administrative Assistant - National Healthcareer Association CMAA

Certified Billing and Coding Specialist (CBCS) - National Healthcareer Association

Career Background


Dow Jones C The Wall Street Journal                                                                                          1999-2009

Sr. Advertising Processing Associate (2007-2009)

  Contributed organizational skills and strong attention to detail toward processing advertising orders and materials for Dow Jones publications.

  Conducted comprehensive review of insertion orders and materials and proofread advertisement copy, ensuring critical compliance with internal guidelines and policies.

  Applied advanced communication and interpersonal relation skills toward building key relationships and liaising effectively with clients on a daily basis.

  Trained and motivated employees, playing an instrumental role in their development and performance.

Staff Assistant 1 (2003-2007)

  Exhibited problem solving and critical thinking abilities toward logging complaints from external customers and requesting resolution from delivery partners.

  Ensured accuracy and timely completion when inputting daily draw changes for retail circulation customers and weekly return claim forms for sub-contractors of The Wall Street Journal.

Sr. Advertising Quality Assurance Associate (2000-2002)

  Demonstrated leadership and decision-making skills in providing task-based training for employees and directing the work of Advertising Quality Assurance Associates.

Advertising Processing Associate (1999-2000)

  Proficiently processed advertising orders and materials for Dow Jones publications; thoroughly reviewed insertion orders and materials and conducted quality checks on advertising material.


Additional Experience


Orlando Sentinel Communications Company

Digital Preflight 1; Commercial Products Electronic Ad Compositor; Electronic Ad Compositor; Ad Services Processor

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Contact Name, Title

Company Name


City/State/Zip Code




I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, I offer extensive experience in customer service, staff training and administrative support, with a comprehensive academic background in medical administration and medical billing and coding. From supporting high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  To complement my experience, I am a Certified Medical Administrative Assistant and Certified Billing and Coding Specialist.


I am now eager to contribute my organization skills and dynamic relationship building abilities toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your team in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your needs.







Yyyyyy x. yyyyyy



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