yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

quality-focused administrative professional specializing in executive-level support, research / cataloguing, data management, and business communications eager to maximize an employer s success.  top-performer with the ability to make decisions which reflect positively on business productivity and corporate well-being.  integral team player who can handle high-profile and confidential documents in a tactful manner.  excellent communicator who can effectively interface with all business representatives and complete multiple, deadline-driven assignments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving talents.

 

key areas of expertise

 

executive-level support                    research / cataloguing                           client / customer relations                 correspondence drafting

calendar management                      filing / data management                        business communications                   banking / finance support

 

microsoft word / excel • types 50 wpm • docstar university coursework docstar paperless imaging system (2008 c present)

 

career highlights

 

         instrumental in successfully processing over 130 refinance closings per month.

         coordinated the seamless installation of a new server for the company s docstar system.

         reduced policy lag days from 170 to 90 days for lawyers title insurance corporation (a former fortune 500 company).

         improved business practices by managing paper to electronic changeover and organizing shared server access for electronic policy logs.

         directed insurance audits by providing back cases for research, scheduling accountants, organizing logs, and reconciling accounts.

         single-handedly processed detailed condo conversion and loan modifications for a 24-unit complex.

 

professional synopsis

 

 

settlement / administrative coordinator (dates of employment)

         apply dynamic leadership talents toward processing over 1,560 closing transactions valued at over $3.6 million to include coordinating multifamily mortgages / home sales, reviewing / preparing documents, and facilitating arrangements for final signings.

         manage title insurance accounts for land america, along with collecting / issuing checks, maintaining ledgers, and organizing audits.

         interface between clients and all parties involved in mortgage transactions (i.e. lender, real estate agent, mortgage broker, government offices) to include contacting clients for key confidential data (i.e. ssns, bank accounts, divorce / separation agreements).

         demonstrate excellent communications skills toward promptly responding to client concerns and resolving business challenges.

         expertly provide advisement on current tax rates / escrows / liens / judgments, transfer tax rates, and changes to md / dc / va real estate laws, along with receiving insurance invoices / requests for reconciliation and processing / mailing checks.

         contribute strong administrative support proficiencies toward organizing, drafting, and distributing confidential office correspondence, maintaining comprehensive filing / data management systems, and providing detailed data regarding company fees / discounts.

 

executive assistant catherine schmitt, esq. (2005 c 2006)

         utilized broad scope of industry and professional services knowledge to support senior attorney with client files, process refinancing, and purchase settlements, along with effectively developing and nurturing new / existing client relationships.

         coordinated executive-level calendars and daily meeting schedules / conferences, as well as informing attorney of diverse issues with litigation, commercial real estate closings, bankruptcies, and sales / purchases by foreign nationals.

         resourcefully handled pre-closer and post-closer responsibilities to include organizing / mailing requested information, performing data research, calculating tax rates, creating / maintaining file systems, issuing invoices, and collecting duplicate insurance policy checks.

         employed solid organizational techniques toward inputting / maintaining insurance logs and issuing / distributing loan policies.

         optimized customer service levels by courteously greeting up to 50 visitors per day and handling all basic office support efforts.

 

 

educational office assistant

         planned and organized cohesive lesson materials and innovative bulletin board displays, exhibits, and demonstrations to include distributing teaching supplies (i.e. textbooks, papers, pencils, lab materials) to students as required.

         provided requisition and stocking of teaching materials to ensure seamless instructional processes at all times, along with maintaining a successful learning environment by routinely verifying equipment worked properly.

 

education

 

b.s., international business (contract & acquisition management emphasis projected 2011)                                      strayer university

diploma, secretarial sciences / administrative assistant (in progress)                                                                    penn foster college

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer progressive, cross-functional executive-level support, research / cataloguing, data management, and business communications experience toward maximizing your company s success.  i have proven myself to be a top-performing employee with the talent to make decisions which reflect positively on business productivity and corporate well-being.  as an ambitious self-starter, i can also prioritize and complete multiple assignments within deadline-driven environments.

 

to compliment my professional background, please note that i am pursuing a rigorous b.s. in international business (contract & acquisitions management emphasis projected 2011) from strayer university.  i am also enrolled in a secretarial services / administrative assistant program at penn foster college.

 

currently, as a settlement / administrative coordinator for federal title & escrow company, i apply my dynamic leadership talents toward processing over 1,560 closing transactions valued at over $3.6 million to include coordinating multifamily mortgages / home sales, reviewing / preparing documents, and facilitating arrangements for final signings.  within this role, i handle over 130 refinance closings per month.

 

during this time, i coordinated the seamless installation of a new server for a company s docstar system, and reduced policy lag days from 170 to 90 days for lawyers title insurance corporation (a former fortune 500 company).  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience.

 

you will find me to be a quality-focused team player who is skillful at handling high-profile and confidential documents in a tactful manner, and can effectively interface with all business representatives through to executive level.  in addition, i can demonstrate superior attention-to-detail and sharp problem-solving abilities.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your organization.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

ilse d. harris