yyyyyy x. yyyyyy
1870 north scott street, #0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • email@example.com
results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding clinical support coordinator role within a dynamic and successfully progressive healthcare organization.
ø offer over 10 years of solid experience within clinical support and surgical technology roles, including expertise in medical terminologies, information analysis, sales / marketing, strategic planning, and customer service / client relations capacities.
ø adept at seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques to optimize business efficiency.
ø highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner and troubleshooting as necessary.
ø able to communicate effectively with a diverse population in order to successfully gather appropriate information while proactively handling medical emergencies with empathy and efficiency.
ø skillful in setting up physician-, nurse-, and administrative-based schedules, while successfully functioning with all co-workers and patients to ensure a positive working environment.
ø proven ability to develop creative and innovative solutions to business challenges, while optimally managing change for overall improvements in performance and efficiency.
ø capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction and an outstanding work ethic at all times.
clinical support coordinator
george washington university hospital 2006 c present
ø provide optimal surgical services-based support for computer information, online charting, staff training and development, information updating, and clinical-based support of surgical posting activities.
ø oversee the maintenance of preference lists for surgeons, endoscopists, and other medical personnel, as well as provide daily clinical support and oversight to a surgical posting staff.
ø successfully serve as one of the key personnel designated to support surgical services transition from esi to hsm / phs computer programs.
ø perform lead surgical technician duties, as necessary, while maintaining a proactive clinical presence within the o.r.
ø acquire all necessary charge vouchers, along with verifying accuracy within the entire patient billing process.
ø serve as an active member of hospital- and unit-based committee work, including sitting on the o.r. committee, as well as assisting in the development and revision of surgical services policies and procedures and facilitating the peri-op version 12.0 redesign of hsm / phs.
ø complete administrative tasks as necessary to ensure the smooth running of departmental facilities, including demonstrating strong information technology knowledge in various computer applications and programs.
ø actively uphold all policies, principles, vision, and values of the hospital facility at all times.
clinical surgical technologist
george washington university hospital 2002 c 2006
american mobile travel company / jewish hospital 2002
greenwich hospital 1998 c 2000
ø performed optimal technological services by operating, adjusting, and / or monitoring medical equipment, including organizing operating rooms for overall efficiency and coordination with inventories of sub-specialties.
ø provided accurate technical assistance to surgeons, surgical nurses, and anesthesiologists.
ø maintained up-to-date knowledge of medical equipment and supplies, including performing any maintenance needs.
ø built an orthopedic and neurological implant library through extensive knowledge of medical capacities.
ø successfully motivated team members to achieve various operational goals, resolve interpersonal conflicts, and create an overall positive working and learning environment.
bachelor of arts in biology george washington university
certificate of completion surgical technology bridgeport hospital school of surgical technology
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