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Yyyyyy x. yyyyyy        0000 xxxxxx xxxx , xxxx , xxxxx 00000



Career Objective                             


Results-driven leader eager to contribute dynamic management, team building and leadership skills toward actively supporting a progressive organization as a key staff member




Ø  Offer approximately 18+ years progressive experience in a wide array of environments with a comprehensive management background

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability

Ø  Proactive leader who successfully leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients


Professional Experience                


Eclipsys Corporation - Atlanta, GA                                                                     2005-Present

Clinical Practice Manager, Outcomes Consultant & Quality & Outcomes

  Contribute dynamic analytic and research skills with full accountability effectively authoring and detailing customer and prospect assessments to diligently improve staff and patient satisfaction.

  Spearhead diverse management functions ranging from increasing safety initiatives to decreasing costs while consistently performing superior customer service.

  Effectuate ongoing policies/procedures development, and technology-driven solutions implementation.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations


Siemens Medical Solutions - Malvern, PA                                                                       1994-2004

Business Management, Soarian Health Connections (eHealth)

  Effectively planned, coordinated and facilitated functions to optimize productivity, efficiency and quality, with a strong focus on executing marketing and promotional activities in support of regional event planning.

  Developed and maintained consistent growth of the Services Sales Toolkit; authored strategic and tactical marketing plans

  Analyzed and reviewed work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

  Handled additional activities, including sales and demo support, PC configurations and leasing arrangements.


Prior experience


Carilion Health System - Roanoke, VA                                                                1990-1993

Clinical Analyst, Information Systems


Roanoke Memorial Hospital - Roanoke, VA                                                        1980-1990

Staff Nurse, Nurse Manager & Neonatal Intensive Care




Roanoke Memorial Hospital School of Professional Nursing

Completed computer science course work at Virginia Western Community College

Completed major course work in Computer Science at Mary Baldwin College

Marketing course work via the ITSMA and independent study

Yyyyyy x. yyyyyy       0000 xxxxxx xxxx , xxxx , xxxxx 00000








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.


From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.


 I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 


As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.








Yyyyyy x. yyyyyy



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