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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000





Ø  Performance-driven professional offering BS in Business Administration with Accounting concentration as well as many years of leadership, operations management and customer service experience in the retail industry

Ø  Strong team building and supervisory skills; motivating, hands-on leader with a talent for optimizing performance through proactive training and collaborative teamwork

Ø  Proficient in employing Kaizen continuous improvement practices/principles, including establishing and attaining goals

Ø  Well-versed in broad-range business operations, from sales, marketing, branding, and promotion through customer service, management reporting and community relations

Ø  Available for travel and eager to assume increasing responsibilities; adept at rapidly mastering new environments, skills and knowledge


Professional Experience


Merchant, Trader Joe's Company-Fair Oaks, CA                                                             1999-Present

  • Entrusted with contributing dynamic leadership skills toward steering full-scope store operations in management s absence
  • Effectively train/develop team members in areas ranging from product knowledge through customer service
  • Optimize staff and operational performance by effectively setting and achieving Kaizen continuous improvement goals
  • Consistently lead by example and facilitate a collaborative teamwork environment conducive to maximizing individual and group results, improving employee relations and increasing staff retention levels
  • Boost competitive market leveraging, store recognition and bottom-line revenue by facilitating branding as well as community relation initiatives along with delivering quality customer service




BS, Business Administration w/Accounting Concentration; 1999

Sonoma State University-Rohnert Park, CA

AA in Liberal Arts; 1996

Solano Community College-Suisun Valley, CA

Community Contributions


Toys for Tots Drive
Local Children's and Recreational Sports Teams


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000








Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION)      capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.


As demonstrated, I offer over a decade of experience in the retail sector, assuming increasing responsibilities including managerial accountability for all areas of operations.  With a broad background spanning human resources/team building, sales, brand development, and customer service through daily store operations, I am confident that my sharp business acumen will translate to immediate and long-term results for your company.  Complementing my professional experience, I offer a BS in Business Administration, with a concentration in Accounting.


As an employee, you will find me to be a driven leader and collaborative team player committed to supporting you in achieving your objectives through superior performance.  I am eager to discuss how my background and qualifications match and support your needs, and look forward to interviewing with you in the near future.







Yyyyyy x. yyyyyy


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