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yyyyyy x. yyyyyy
(xxx-xxx-xxxx • abc@xyz.com
profile of qualifications
productive administrative professional specializing in business support, customer service, and office communications eager to maximize a progressive employer s success. top-performer with the ability to make decisions which reflect positively on business productivity, corporate well-being, and customer satisfaction. integral team player who is adept at multitasking within high-pressure, deadline-driven environments. excellent communicator who can strategically plan, prioritize, and coordinate individual- and team-based workflow to optimize productivity, efficiency, and quality. ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical and problem-solving talents.
key areas of expertise
administrative support business communications filing / data entry types 40 wpm
accounts receivable / payable calendar management mass mailings microsoft office suite
financial reporting information retrieval correspondence drafting internet applications
professional synopsis
clerk level ii
new york city department of buildings, new york, ny 2007 c 2008
maximized organizational efficiency by filing assorted paperwork and entering dispositions into a building information system database to include assisting inspectors in retrieving information regarding electrical applications, violations, and complaints.
demonstrated strong communications skills toward promptly handling patron concerns and effectively resolving key challenges, along with courteously greeting customers both in-person and via telephone.
strategically planned inspector route sheets and delegated jobs to optimize use of resources and meet specific task needs.
office assistant
at your service tax prep and document services, new york, ny 2003 c 2008
applied broad scope of administrative support abilities toward managing executive-level calendars and meeting schedules / conferences while concurrently handling the procurement of office supplies / services and interacting with vendors / suppliers.
drove business success by managing all-inclusive financial reporting and accounts receivable / payable functions.
created, developed, and distributed innovative mass mailings for marketing and advertising purposes.
proficiently maintained comprehensive filing systems, along with organizing and distributing confidential office correspondence.
played a vital role in ensuring seamless business processes by supporting management with various special projects.
staff assistant
herrick library alfred university, alfred, ny 2003 c 2006
contributed superior interpersonal relations talents toward effectively providing front desk assistance for patrons of a university library to include performing daily administrative-based materials support (i.e. checking out books, shelving books, shelf reading).
resourcefully assisted students in locating information from web- and print-based sources by demonstrating wide-ranging knowledge of diverse reference sources.
education
bachelor of arts in communication studies alfred university
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