yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

proficient hospitality professional eager to contribute management skills as well as strong sommelier experience and guest service talents toward actively supporting an organization in maximizing performance.

 

profile

 

• versatile hospitality manager with extensive wine knowledge offering solid and progressive experience as a restaurant manager, sommelier and guest service specialist.
• expert sommelier, specializing in wine and food matching, wine procurement/storage, wine cellar rotation, developing wine lists, and providing expert services to customers.
• skilled in developing and executing in-house seminars on hospitality management, sales generation, employee training, and food/wine education.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• technically proficient in a wide variety of hospitality related software programs, including micros, perfect host, open table, eatec, avero, and time pro.

 

professional experience

assistant general manager/sommelier mesa grill                                                                                    date-present

assistant general manager inoteca                                                                                                               2008-date

• sharp business acumen and experience in managing broad scope of operations, from monitoring cost controls and inventory control to pricing, purchasing and health/sanitation compliance.
• spearhead the logistics and operations of private events and outside catering, ensuring complete satisfaction.
• effectively hire, train and direct 50-member staff and actively collaborated in operational functions such as developing work schedules, evaluating performance and providing guidance/mentoring.
• consistently ensure delivery of quality customer service vital to sustaining and growing clientele base.
• facilitate productive vendor relationships with restaurant suppliers to achieve competitive pricing and boost bottom-line profitability.

 

wine manager southern wine & spirits                                                                                                      2006-2008

• successfully steered sales operations to generate high volume growth and revenue; consistently achieved monthly sales goals.
• utilized extensive wine knowledge in equipping sales representatives to grow new and existing accounts.
• proficiently planned, organized and conducted staff training and educational seminars on all wine regions, varietals, and service.
• facilitated beneficial business relationships with suppliers, sommeliers, beverage managers, and owners in support of overall company objectives.
• efficiently coordinated and executed engaging and educational wine tasting events.

 

manager atlantic grill; b.r. guest restaurants                                                                                       2004-2006

• tasked with managing all front-house-operations for a top grossing restaurants in nyc; #19 new york zagat rated restaurant.
• spearheaded weekly in-restaurant management meetings and quarterly crew meetings, effectively maintaining and improving product and service quality.
• consistently provided detailed weekly business reports to the director of operations and general manager.
• contributed to daily conference calls with all b.r. guest restaurants, reviewing sales goals, reservations, special events, and service points to grow business and increase sales.

 

professional education

 

bachelors of arts in fashion buying and merchandising fashion institute of technology new york, ny

coursework in viticulture and viniculture, advanced blind tasting american sommelier association