career objective                              

results-driven channel account manager eager to apply dynamic business development, account management, and strategic marketing skills toward actively supporting the employer in optimizing sales and profits

profile                                                

ø  offer numerous years of progressive experience in sales, business development, customer service, procurement, and operational management, with expertise in the high tech industry

ø  provide excellent service for existing customers while expanding sales pipeline; manage key accounts, develop niche markets, administer major contracts resulting in high-revenue transactions

ø  effectively prospect, secure, and retain diverse client base; demonstrated ability to succeed despite unstable market conditions

ø  monitor trends and developments, including competitive services and marketing activities; effectively identify and capitalize on opportunities to penetrate and develop markets

ø  strategically plan and coordinate workflow and human resources for optimal coverage while containing labor costs; recruit, train, and direct top-performing support teams

ø  dynamic communication, presentation, negotiation, and relationship management skills

ø  proactive team player equally effective in independent and collaborative environments

ø  strong technical proficiencies including depth of knowledge in networking, data warehousing and management, and ms office professional

professional experience                

cdw computer centers, inc., vernon hills, il                                                                                                     8/98 c 1/09

drop ship purchasing specialist (3/04 c 1/09)

senior datalab specialist (3/00 c 2/04)

networking account manager (8/98 c 3/00)

• in recognition of outstanding performance and ability to cultivate key business relationships, steadily progressed within cdw to attain position entrusted with a broad range of responsibilities  
• effectively steered all aspects of purchasing operations including contract negotiation, vendor relations, information management, process improvements, and special services
• administered gsa bid/proposals and academic price files, maintained detailed database of more than 15,000 networking and data storage product specifications, and established electronic invoicing
• collaborated with business development, marketing, purchasing, and web design departments on implementing technological solutions to streamline processes and strategically boost sales
• delivered consistently exceptional customer service and account management; provided customized client support for hardware, software, and service issues

 

~ key achievements ~

• applied six sigma methodologies to increase purchasing department productivity by nearly 60%
• introduced innovative procedural improvements including process automations, paperless office initiatives, and the use of marketing templates; achieved more than 200% increase in software renewals and 50% increase in ordering efficiency while maintaining superior levels of accuracy
• achieved internal and external recognitions for exceptional functionality; recognized by novell software for 100% order accuracy, awarded vendor of the year by juniper networks, and voted department of the year by company-wide employees for the years 2006, 2007, and 2008
• as networking account manager, built a 1,000+ account base in first year through aggressive client prospecting and business development

 

~ prior background ~

outside construction sales, atlas custom builders, wheeling, il                                                                      1997 c 1998

sales, schaumburg jeep/eagle, schaumburg, il                                                                                               1996 c 1997

sales, naperville jeep/eagle, lisle, il                                                                                                               1993 c 1995

education                                           

b.s. in project management, internet marketing minor; magna cum laude, devry university, addison, il        2006

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging new career opportunity in a channel account manager capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include a thorough knowledge of cdw products and services, as well as extensive sales, business development, customer service, and relationship management experience.  i m familiar with the educational buying cycle and hold a solid record of exceeding established targets, turning around underperforming areas, and increasing corporate profit margins by focusing on incremental improvements.  my dynamic communication skills have consistently proven instrumental in presenting, negotiating, and closing high-revenue sales transactions and i am highly effective at identifying and addressing client-specific needs.  i excel at training and leading team members to drive sales growth and deliver quality account servicing.  to complement this background, i offer a b.s. in project management with a minor in internet marketing. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to adobe, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

ted tyler

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the channel account manager position currently available with adobe.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic communication, leadership, and sales skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

ted tyler