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yyyyyy x. yyyyyy                                                               
c0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx ~






job announcement number:

00-point preference



proven successes in providing it support to ensure system connectivity, performance throughput, security validation, availability, data integrity and data recovery, including, but is not limited to, performing system installation and configurations, establishing network addresses and connections, monitoring system performance, adding and removing users, establishing shared file and print systems, supporting hardware and software maintenance and upgrades, conducting system and data backups and recovery, performing security checks, performing resource management and providing general system support required to ensure reliable system operation.

professional experience        


kbr - department of defense contractor                                                                         2008 c present

it desktop analyst
tikrit, iraq
grade: gs-12; last promotion: n/a
hours worked weekly: 00 hours
salary: $ needed annually 

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

  • gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
  • collaborate with the dubai warehouse to keep good records of inventory and coordinate to dispose of obsolete equipment; monitor queues within the peregrine service center
  • recover electronically stored data, examination, and preservation of data gathered from digital devices using cyber forensics and evidence handling procedures and maintaining an inventory of corporate electronically stored information (esi).
  • maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • perform doj forensic backups on laptop & pc s for users going tdy and or demobing.
  • monitor network performance to determine whether adjustments need to be made, and to determine availability of tracking inventory.
  • operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
  • perform data backups and disaster recovery operations and routine network startup and shutdown procedures, and maintain control records.
  • plan, coordinate, and implement network security measures to protect data, software, and hardware.
  • recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
  • analyze equipment performance records to determine the need for repair or replacement.
  • confer with network users about how to solve existing system problems.
  • configure, monitor, and maintain email applications or virus protection software.
  • design, configure, and test computer hardware, networking software and operating system software.
  • diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
  • train people in computer system use.


ford motor company c it division                                                                                        2005 c 2008

tsm/server administrator
address, dearborn, mi zip
grade: n/a; last promotion: n/a
hours worked weekly: 00 hours
salary: $ needed annually 

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

  • led the development of long-term vision, strategy, and roadmaps for storage servers and databases across the organization in conjunction with company objectives.
  • installed tsm server instances on windows, unix, aix and sun solaris operating systems and managed the tsm server from windows platform.
  • worked closely with operations, project management, application development, network security and database administrators to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements.
  • supported servers through ibm lto & hp tape libraries and exercised knowledge of storagetek 3490, silos, ibm 3582, 3583, 3200, & 3310 tape libraries.
  • performed capacity planning analysis and other needs assessments to inform storage architecture strategy.
  • established strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security, storage performance, and data protection.
  • designed redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets.
  • administrated the total enterprise tivoli environment and delivered consistent support for critical online backup services to data-intensive applications.
  • managed the overall enterprise tivoli environment and collaborated with client server administrators.
  • developed procedures for backups and restores, as well as monitor the performance, success, or failure of these tasks.
  • liaised with clients server administrators to institute backup and restore policies for individual servers and advised them on missed or failed backups.
  • defined, communicated, and ensured adherence to data storage retention policies and create routines for end-users to facilitate storage best practices, including desktop storage administration.
  • provided 24x7 sla support for issues encountered by client server administrators during data restores.
  • developed and maintained procedures for storage change management, availability management, backup management, incident management, and process documentation.
  • developed and maintained testing process for current, new, and modified storage appliances and software.
  • maintained current knowledge of storage-related laws, trends, and issues, including current and emerging technologies and best practices.
  • developed strategies and policies to ensure best-practice based regulatory compliance and reduce the enterprise's legal exposure.
  • provided prompt and support of all microsoft office products and operating systems; utilized netmeeting to aide in site support for client nodes and provided sarbanes-oxley (sox) documentation to client communities.


department of defense c army contractor                                                                           2004 c 2005

mwr supervisor
address, baghdad, iraq zip
grade: n/a; last promotion: n/a
hours worked weekly: 00 hours
salary: $ needed annually 

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

  • supervised morale, welfare and recreation (mwr) personnel ln s and tcn s and managed facilities including fitness center, recreation center, theater and swimming pool facilities.
  • utilized skills acquired through formal training and experience involving the coordination of organized team sports, recreational club activities, and social event scheduling.
  • paneled and wired 220 voltage setups during installation of constructed sites.
  • installed and maintained fitness equipment at various sites.
  • oversaw the use of mwr facility computers and exercise equipment.
  • provided maintenance technical support for mwr facility computer hardware and software.


texas legislative council                                                                                                     1998 c 2004

network specialist (support technician)
address, austin, tx zip
grade: n/a; last promotion: n/a
hours worked weekly: 00 hours
salary: $ needed annually 

supervisor's name: needed, supervisor's phone: needed

permission to contact: yes

  • supported over 300 network servers and first level defense on a 24x7 on-call basis
  • installed brocade 2800, 3800 switches and network connections to the san and installed network physical and logical structures.
  • installed network hardware and software applications and led win nt, 2000 and server 2003 operating systems on servers.
  • worked with storage area networks, tcp/ip, ras, dhcp and dns applications.
  • responsible for installation of all network connectivity to servers including data, fiber, and connections for the san network.
  • configured servers for network connectivity, assigning vlan & ip addresses.
  • worked with work station group staff on clustering servers.
  • performed routine maintenance on servers and applied vendor updates to software.
  • installed remote desktop applications on desktops and servers and provided desktop support to users; consisted of installation of software and hardware applications.
  • worked with systems group with tsm backups and data recovery systems and scheduled pick-ups of daily tsm daily tape rotation.
  • monitored and installed lan/wan facilities and mainframe networks.
  • participated in the design of texas legislative council computer room.




niacc- mason city, ia

criminal justice - 9 credit hours


missouri western state college- st. joseph, mo

criminal justice - 26 credit hours


university of texas at austin

liberal arts - 6 credit hours


iacet continuing professional education hours earned - 64.2


technical competencies

  • server/server rack installations
  • ford certified for pc, server, and laptop repair
  • a+ certification - comitia core and os
  • satellite, communication services, & cable installation
  • network cabling consisting of fiber, ethernet, scsi & coaxial
  • power installation for server racks and switchboards
  • administrative skills, microsoft access, microsoft excel, microsoft office, microsoft word, microsoft power point, microsoft visio, microsoft projects, microsoft outlook 2003
  • cisco equipment installation and configuration for networks
  • microsoft works 8.5
  • use of remote desktop and rsa
  • ris, ghost, and os installations
  • ibm tivoli storage manager server/client, version 5.5
  • highly experienced in windows 95, 98, nt, 2000, xp, vista, server 2003/2004, ca7, os390, red hat, tso, text dbms, os/2, ms/dos, exchange, jes3, heat, symantec software, novell netware, lotus notes, mainframe & automated request system
  • odbc database administration



  • certification in governors center for management development program- june 12, 1998
  • a+ certification c comptia core and os - july 24, 1998
  • certification in advanced ms windows 2000 training- august 24, 2001
  • certified as a network administrator- january 22, 1999
  • certified in ca-7 basic operations and administration- april 4, 1999


  • professional certification program for ibm
  • certified as a ibm tivoli storage manager v5.3 & v5.4 operator - february 28, 2008
  • certification of ibm tivoli storage manager 5.3.2 administration for windows - august 4, 2006


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