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proficient it professional eager to contribute technical expertise as well as strong program administration and project management skills toward actively supporting an organization in maximizing performance.
ø upcoming bachelor of science-business management, information technology major.
ø over ten years of in-depth information technology experience, including program management, systems design/architecture and leading cross-functional teams.
ø holder of multiple professional certifications; see complete list below.
ø expertise in management of concurrent projects, report and documentation generation, consultation and national accounts management; hold p&l authority for accounts.
ø served as network engineer and project manager working with u.s. air force; managed firewall appliances at four data centers, designed and configured afmc laboratory network/systems, and was build team lead/project manager for data centers, among other responsibilities.
ø effectively interact with diverse groups at all levels; excellent customer service capabilities.
ø proficiency in resolution of multiple issues/problems simultaneously.
ø self-motivated, self-directed individual yet capable of serving in team lead/team participation assignments.
momentum resource solutions, miamisburg, oh 2009 - present
project manager/consultant/reed elsevier technology services
serve in management role for simultaneous, highly complex cross-functional projects, including rollout to all business units of a corporate-wide token-less ssl vpn solution and the development/dissemination of a technology reference model business application.
responsibility for design and scope-of-work documentation; provide planning including scheduling and resource assignment.
provide stakeholders with weekly status reports and facilitate meetings to discuss any risk or other issues.
pomeroy it solutions, hebron, ky 2007 - 2009
program manager - senior consulting engineer
provided program management for such national corporation as goodyear tire & rubber, luxottica eyewear, waste management, sanofi-pasteur and the port authority of new york/new jersey; included development of statements of work (sows) and oversight of program p&l for each account as well as profitable resource utilization and management.
served as one of five senior consulting engineers in server operations storage migration; held responsibility for assessment, design and implementation of all server and storage hardware/software and data center design and management.
developed exceptional client relationships and business growth based on successful management of projects and delivery of consistently high-level services.
business technologies and solutions, inc./ dept. of defense
wright-paterson air force base, dayton, oh 2002 - 2007
network engineer - project manager
served as project manager and firewall/boundary protection engineer for team charged with deployment responsibilities for four virtual regional data centers (rdcs); focus was on air force material command (afmc) advanced messaging technologies.
the rdcs supported one air force one network concept, with coop to coop capability to meet ongoing afmc organizational needs in support of 270,000+ users and providing centralized
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processing/storage capability based on most current and powerful technologies available, including single chassis blade, storage area network (san) and network attached storage (nas).
tasked with design and implementation of sidewinder g2 enterprise manager, management of sidewinder g2 firewall appliances, configuration/deployment of emc symetrix dmx2000, clarion, centerra, celerra, brocade silkworm 24000 director switches and brocade silkworm 3900 departmental switches.
assisted with afmc tech data division system program office and design/configuration of afmc concept laboratory network/systems.
served in various role as: build team lead and manager for west coop data centers at hill afb, ut, and tinker afb, ok; testing analyst/engineer for contractor/vendor-developed software; system administrator for jcals at wright-paterson afb; lead engineer for digital data support group in san antonio, tx, currently supported from wright-paterson afb in dayton, oh.
sbc/ameritech, dayton, oh 2000 - 2002
senior field engineer - area manager
held comprehensive oversight responsibility for 30+ technicians providing commercial and residential dsl installation/maintenance in dayton/xenia/springfield/middletown, oh region; assured dispatching of all scheduled maintenance work tickets in appropriately timely manner, prior to assigned date due.
successfully completed special project of changing more than 800 failed circuit installations into passing circuits.
charged with training and mentoring of other personnel in variety
of new techniques, equipment and software packages; completed four-week
training program at sbc/telcordia technologies, lisle, il.
credit union consultants, centerville, oh 1998 - 2000
technical support - installation manager
managed technical support, maintenance and installation teams, including oversight of development, scheduling and performance; maintained in excess of 100 workstations utilizing six nt servers, a sun solaris unix server, all supporting wiring/hubs/switches, desktop phone/vm support and y2k readiness.
trained freedom3 credit union management and provided client customer service; provided on-site training on credit union operating systems/software throughout 13-state region.
was responsible for installation, troubleshooting and repair of 2500+ pcs, 150+ mainframe terminals and 150 unix servers, as well as all peripherals, such as routers and interpreters/emulators.
western governors university
b.s., business management - information technology, expected graduation date
kettering college of medical arts, rrt
certifications and training
itil v3 foundations certified
microsoft certified systems engineer
microsoft certified professional
hp ase c bladesystems elite
hp ase c ml/dl proliant servers
sidewinder firewall security appliance g2 6.1.x administrator
f5 big ip / 3 dns
emc c storage architect
emc c symmetrix business continuity time finder
emc c symmetrix business continuity srdf solutions
emc c control center console
emc c etf
jcals system administration
bicsi certified cable mgmt/installation network/comm
mercury interactive test director / quick test pro / loadrunner
sbc/asi dsl, atm communications
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cover letter text
hiring agent name
city, state zip code
i am currently seeking a challenging career opportunity in an information technology program administration or project management capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include an upcoming bachelor of science-business management with information technology emphasis and over ten years of extensive project management and oversight. to complement this background, i possess numerous certifications, demonstrated expertise in system design and architecture, leading of cross-functional teams, planning, scheduling, staff management and strong customer service capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
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