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yyyyyy x. yyyyyy

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profile of qualifications


driven, entrepreneurial business generalist with broad scope background in operations management, training / development, team building, and communications eager to offer 11+ years of cross-functional experience toward maximizing an employer s productivity and profitability.  top performer with the talent to make solid business decisions while fostering cooperative teamwork and adapting quickly to changing conditions.  excellent communicator who can handle plan, delegate, and / or complete multiple assignments within high-pressure, deadline-focused environments.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.



key areas of expertise


operations management                       team building                                     start-up operations                              account management

marketing / promotions                         training / development                       workflow prioritization                           budget / expense control

strategic analysis                                  human resources                              event management                               customer service



professional synopsis


account manager

lesconcierges, inc. texas instruments, dallas, tx                                                                                                         2005 c present


key accomplishments

ø improved navigation processes to handle 50% increases in requests and streamlined accounting efforts to save $20,000+ annually.

ø increased profitability over a 3-year period and improved commission generation 10% by developing valuable vendor relationships.


         apply dynamic leadership talents toward directing a $3-million service program to include coordinating events, employee recognition, travel arrangements, customized gifts, and ticket procurement efforts to guarantee seamless operational processes at all times.

         maximize bottom-line results by generating profitable proposals, presentations, and annual strategies, along with efficiently maintaining detailed budget data and completing monthly reconciliations and collate for reporting.


executive director / general manager

purple lotus yoga, mckinney, tx                                                                                                                                                  2001 c 2004


key accomplishments

ø increased revenue 25% within 1st year of operations, along with expanding membership 50% each consecutive year thereafter.

ø designed a nationally recognized training curriculum to certify 100+ yoga instructors.

ø sold the popular yoga studio for-profit after 1 year of successful operations.


         led the formulation of strategic business decisions for a start-up company to include handling all planning, budget control, profit / loss, accounts payable / receivable, and payroll processes which was instrumental in reaching profit within 1st year of operations.

         drove business growth by recruiting and training top-performing teams, along with planning and delegating tasks to meet key objectives.

         communicated the company s visions and value via targeted marketing materials (i.e. newsletters, emails, event flyers, and brochures).


marketing / program manager

e2 communications, plano, tx                                                                                                                                                                    2000


key accomplishments

ø coordinated 10 high-volume national tradeshows to produce new business opportunities for continued marketplace presence.


         directed pre- and post-show marketing / promotional initiatives success by organizing all internal sales training efforts and employee events, along with cost-effectively negotiating and securing key show locations and facilitating comprehensive surveys administration.


training specialist

associate housing finance, irving, tx                                                                                                                                          1998 c 2000


key accomplishments

ø delivered new training efforts at 2-day national conventions to generate positive public relations among industry peers.


         utilized broad scope of industry and professional services knowledge to coordinate and deliver results-focused training programs in diverse areas of sales, finance, leadership, and customer service to include organizing all logistics to ensure successful functioning.



education and technical summary


b.s., journalism and human resources                                                                                                            university of north texas


microsoft office suite • microsoft frontpage • quickbooks • internet applications

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