Yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
Results-driven leader eager to contribute dynamic Sales, Business Development and Customer Service skills toward actively supporting a progressive organization in driving revenue growth
Ø Offering numerous years of successful sales, account management and client servicing experience in broad industries ranging from financial services to wholesale food
Ø Excel in defining customer needs, developing and delivering client-specific sales presentations, providing world-class servicing, and optimizing sales performance
Ø Exceptional ability to research and evaluate industry trends and competitor products and apply findings toward boosting competitive market leveraging
Ø Effectively develop and implement targeted action plans to maximize operational productivity, efficiency and profitability
Ø Proficient in sales forecasting, monitoring and strategic planning
Ø Dynamic communication, presentation, relationship building, and problem solving abilities
Ø Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service
Ø Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients
Ø Have successfully earned Series 6/63 and Life, Accident and Health License
Ø Bilingual in Arabic and English
Northwestern Mutual 2008-Present
Actively prospect, contact and develop qualified prospective clients; set appointments and consult to define, analyze and address individual financial planning needs/goals in order to tailor and deliver customized sales presentations of optimal strategies.
Successfully build relationships and continually follow up with clients to ensure attainment of goals.
Have earned Series 6/63 and Life, Accident and Health License.
Metro Tax Services Milwaukee, WI 2008
Contributed dynamic leadership skills in managing employees, with full accountability for the effective administration of annual daily operations for a tax preparation.
Proficiently developed and executed financial and customer service strategies supporting enterprise-wide operations including preparing difficult tax returns and training staff.
Effectively planned, coordinated and facilitated functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.
Assisted customers with negotiating with IRS and the state Department of Revenue; managed employees schedule and suggested marketing ideas to gain more customers.
Capital Food Courts Milwaukee, WI 2005-2008
Problem-solved and negotiated a diversity of customer service issues by assessing problem situations and using conflict resolution.
Hired, trained, and supervised bar staff in accordance with company policies, procedures, health and safety regulations.
Effectively improved management techniques, attention to detail, and inventory control in order to drive profits
Maintained all aspects of business operations including budgeting, cost control, accounting, sales.
Coordinated food service activities and estimate food and beverage costs.
Conferred with food preparers and other personnel to plan menus and related activities.
Trained and coached new employees on how to increase sales, expand client base, handle customer feedback, and gain efficiencies in daily operations.
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Unifrutti Cold Stores Saudi Arabia 2000-2004
Distribution Sales Manager
Drove sales through aggressive promotion of broad line of multi-national food products for international company based in Chile and Italy; appointed to establish fruit distribution department and grew to highest-performing department company-wide.
Contributed sharp business acumen toward creating reliable delivery system vital to maintaining product quality and meeting customer needs and worked closely with clients to develop and implement targeted promotional and merchandising strategies to grow their business while simultaneously increasing company sales.
Effectively called on clients to generate orders and actively managed accounts to ensure high levels of satisfaction through quality servicing.
Strategically expanded revenue streams by researching and launching new products; built key vendor relationships to ensure product quality.
Set pricing structures to maximize competitiveness as well as bottom-line profits.
Proficiently managed sales reporting, forecasting and monitoring.
Saklou' & Sons Trade Company Saudi Arabia 1999-2000
Steered sales of electronics and home appliances as sole agent for Sharp Electronics.
Persuasively negotiated annual contracts for fixed sales, oversaw timely collection of receivables to maximize cash flow and worked with retailers to establish effective displays and pricing.
Actively participated in weekly sales meetings to define and implement action plans for growing business; relied on by Sales Manager as top-performing associate.
University Of Milwaukee Wisconsin, English language certificate
Mu'tah University Jordan, Bachelors in Economics & Business Administration
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