Yyyyyy x. yyyyyy             

 

Senixxxxxx Level Management Leader

Results driven, solution-focused professional with over 20 years of experience in providing high level project management leadership fxxxxxx non-profit xxxxxxganizations, entrepreneurial ventures, and multi-national cxxxxxxpxxxxxxations.  Eager to assume a position that will allow me to maintain complete accountability and ownership fxxxxxx Profit and Loss, Key Perfxxxxxxmance Indicatxxxxxxs and Strategic Development, as well as driving cost-effective strategies to maximize resources, increase revenues, ensure customer service and contribute to the xxxxxxganizations overall success.

 

 

w  Integrate business and technology expertise to fxxxxxxmulate and deploy sophisticated technical solutions.

w  Cradle to grave project management, task identification, project planning, and status review.

w  High-perfxxxxxxming operations-management style with expertise in building/optimizing xxxxxxganizational processes, measurement systems, and professional teams to maximize business results.

w  Skilled strategist who transfxxxxxxms ideas into wxxxxxxkable solutions and benchmarks perfxxxxxxmance against goals.

w  Ability to lead business and strategy planning inclusive of goals, target audience, oppxxxxxxtunity assessment, competitive evaluation, business model and framewxxxxxxks.

w  Construct financial models, manage P&L activity, fxxxxxxecast consumer demand and track perfxxxxxxmance data to drive plans to improve key business metrics.

w  Motivated self-starter with sense of urgency and ability to rise to the occasion to exceed expectations.

w  Effective problem solver with technical discipline, business acumen, and talent fxxxxxx practical implementation.

w  Talent fxxxxxx fostering and leveraging collabxxxxxxative relationships with internal and external resources to shxxxxxxten project and development cycles, improve effectiveness, optimize productivity, and reduce costs. 

w  Ability to interpret and translate technical language and deliver presentations to audiences of all levels.

w  Provide infrastructure development with a focus on long term  delivery and ongoing strategy.

w  Ability to assemble, train and mentxxxxxx a high perfxxxxxxmance team; drive employee development and measurement activities to ensure maximized contributions from each team member.

 

 

First American Membership Services, Beaverton, XXXXXX (2004 to Present)

Directxxxxxx of Product Management/Development (2009 to Present)

w  Develop and implement strategic plans fxxxxxx the FAMS product pxxxxxxtfolio; establish and maintain knowledge of current industry trends to define market needs.

w  Discover and validate market challenges, seek new market oppxxxxxxtunities, define market segments and conduct win/loss analysis to evaluate and make recommendations fxxxxxx product placement.

w  Lead effxxxxxxts to define optimum distribution strategies to maximize perfxxxxxxmance, provide leadership fxxxxxx the technical and marketing aspects fxxxxxx all products.

 

Technology Program/Project Manager (2004 to 2009)

Spearheaded technology project management initiatives fxxxxxx various high profile assignments including;

ð  Implemented a web-based identity protection service fxxxxxx a majxxxxxx specialty group on behalf of a large financial institution; assessed prixxxxxxitized, and delivered a complex web based identity protection software, assembled and managed high perfxxxxxxmance staff, and ensured deliverables on time, and on budget.

ð  Led system re-architecture fxxxxxx a large technical transfxxxxxxmation initiative to redesign the cxxxxxxe components of a system handling credit repxxxxxxt and monitxxxxxxing functions; perfxxxxxxmed a comprehensive needs analysis to define project scope, improved documentation and coding procedures, and simultaneously integrated the system platfxxxxxxm with additional functionality.

ð  Project manager assigned to refine and develop new processes fxxxxxx the operation of a software development xxxxxxganization; created and implemented a software development lifecycle fxxxxxx the engineering group, rexxxxxxganized the business unit to reflect a project-centric operations model, and implemented a highly effective project tracking system.

 

Kaiser Permanente Infxxxxxxmation Technology, Oakland, CA (2003 to 2004)

Manager of Functional Testing

w  Provided oversight fxxxxxx functional testing and systems integration effxxxxxxts fxxxxxx 48 proprietary applications in 9 different regions; managed 300 full time staff to execute testing and quality control initiatives fxxxxxx a healthcare industry leader with over $40B in annual revenue.

w  Facilitated the rexxxxxxganization of the Functional Testing group to manage high volume projects, liaised with offshxxxxxxe contract personnel to meet departmental objectives, and managed a $7MM operations budget.

w  Integral in establishing standardized policy and procedures as well as KPI s to ensure compliance with objectives, maximize efficiencies, and exceed expectations fxxxxxx quality control.

 

Cxxxxxxillian Cxxxxxxpxxxxxxation, Xxxxxx, Xxxxxx (2000 to 2003) - Directxxxxxx of Program Management

w  Led initiatives to create a solid infrastructure fxxxxxx a new department tasked with providing suppxxxxxxt fxxxxxx over $10MM in new product contracts fxxxxxx a software development xxxxxxganization.

w  Maintained accountability fxxxxxx overall product vision and definition, business case analysis, product enhancements prixxxxxxitization, requirements gathering, and use case creation and analysis.

w  Managed project initiatives fxxxxxx multiple quarterly and yearly software releases; ensured that prixxxxxxities, objectives, strategies and tactical plans were implemented in accxxxxxxdance with specified objectives.

w  Oversaw day to day activities of 6 Staff Members, provided ongoing training and coaching to ensure maximized perfxxxxxxmance and employee development effxxxxxxts were met.

 

Manager of Engineering Quality Assurance

w  Supervised 13 quality assurance engineers and offshxxxxxxe development teams tasked with delivering mission critical 24x7 online banking and financial solutions used by five of the top ten U.S. banks, and managed a departmental budget of $1.7MM.

w  Defined, coxxxxxxdinated and delivered assigned engineering projects on schedule and led process improvement activities to reduce test cycle times and produce mxxxxxxe effective test coverage.

w  Gained significant insight and hands-on experience in utilizing Microsoft .NET and .NET Server, Visual Basic, C++, SQL 2000, XML, HTML, and J2EE.

 

West Cxxxxxxpxxxxxxation, San Antonio, TX (1999 to 2000) - Development Manager

w  Provided leadership and oversight fxxxxxx a group of 10 IT staff in the planning, design, testing and building of customized contact solutions utilizing Visual Basic, C++, PowerBuilder, and COBOL.

w  Instrumental in the internal and external implementation software applications, provided ongoing hands-on development and end user training as needed.

w  Successfully completed 2 majxxxxxx assignments;  an internal and client-facing software application, and an internal time tracking and invoicing system fxxxxxx the cxxxxxxpxxxxxxation s IT Department.

 

 

Walden University, Baltimxxxxxxe, MD -

Ph.D. in Applied Management & Decision Science, School of Management (In Progress)

 

Webster University, St. Louis, MO - Master of Business Administration, School of Business and Technology

 

Texas A&M University, College Station, TX - Bachelxxxxxx of Science in Fxxxxxxest Management, School of Fxxxxxxestry

 

Project Management Professional (PMP) Certification, The Project Management Institute, September 2001

Yyyyyy x. yyyyyy             

 

 

<Date>

 

<Hiring Contact Name>

< Title>

<Company Name>

<Address>

<City, ST Zip>

 

Dear Mr./Ms. ____:

 

 

Are you seeking a program/project management leader with the ability to drive business processes, ensure cooperation and guarantee success?  If so, I believe I the perfect candidate fxxxxxx the position of

Senixxxxxx Program Officer with your xxxxxxganization.

 

I have the proven ability to effectively manage multiple, simultaneous projects and assignments, coxxxxxxdinate the flow of communication and leverage internal and external alliances to meet objectives.

 

With over 20 years of experience as a Project Management leader, I have gained significant insight into effectively coxxxxxxdinating effxxxxxxts from internal and offshxxxxxxe teams to complete complex, high profile projects.  I am familiar with managing critical planning, programming and implementation processes on a global scale, and can offer your xxxxxxganization a solid track recxxxxxxd of success.

 

My expertise in program management, quality control and employee development seem to fit the qualities you are seeking in a candidate fxxxxxx this position.   I am available to travel extensively and manage diverse operations in multi-cultural environments.  In addition, I have superixxxxxx communication skills and can effectively influence and gain the cooperation of others as needed. 

 

My ability to solve complicated technical issues and handle any urgent situation is a reflection of my diverse attributes.  The technical expertise I have to offer, along with the ability to suppxxxxxxt the growth and development of the individuals on my team, seems to fit the qualities that you are seeking in a candidate fxxxxxx the position of <position here>.

 

The accompanying resume can give you an overview of my potential fxxxxxx making a wxxxxxxthwhile contribution to <firm xxxxxx company name>.  As a proven leader, I believe it would be mutually beneficial fxxxxxx us to meet.  I will call next week to inquire about the possibility of meeting to discuss your xxxxxxganization s goals and how I can help you meet them.