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rosalind washingtonxxxxxx yyyyyyyyyyyyy x. yyyyyy 3211 cutler place - carrolltonxxxxxxxxxxxx, txxxxxxxxxxxxx 75007xxxxxxxxxxxx0000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 00000
(903) 244-9827xxx-xxx-xxxxxxx-xxx-xxxx
rozgipson@aol.comabc@xyz.comabc@xyz.com
objective
health services professional with expertise in healthcare management, sales, unit operations, wellness programs, disease management, acute/long-term care, process improvement and team building eager to contribute toward defining, integrating and launching innovative reliability/productivity solutions.
career profile
ø upcoming m.s., health systems management and m.s., business administration.
ø b.s., cardio-respiratory care.
ø over 14 years experience in all phases of healthcare administration, operations, business development and program management.
ø facilitate excellent patient/employee/physician relations.
ø record of progression to assignments of increasing authority and responsibility.
ø exceptional communicator and third party administrator.
ø proven capacity in team recruitment and regulatory compliance.
ø outstanding team leadership and customer relations skill sets.
ø capacity in full life cycle project management.
ø skilled in marketing and program enrollment initiatives.
ø contribute effectively to revenue growth and p&l.
ø expert in research and analysis focusing on revenue expansion.
ø assess financial and contract conditions.
ø coordinate well with physicians and healthcare management.
ø drive effective facility marketing and advertising.
ø notable communication and presentation abilities.
ø adept in management, personnel mentoring and meeting professional standards.
ø proficient in advanced business software applications.
ø attain organizational objectives on a consistent basis.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø expertise in policy/procedure development and implementation.
professional experience
nurtur, dallas, txxxxxxxxxxxxx 2007
- present
client services specialist
recruited to ensure effective communication with clients of employer groups, tpa (third party administrator), union groups and health plans.
originate critical annual reporting.
facilitate all project management by pmi (project management) guidelines,
designated as wellness coordinator for employer group.
ensure integrated employer accounts with multiple vendors.
perform in-depth direction of incentive vendors.
airlogix, inc. 2003 - 2007
clinical operations manager, dallas, txxxxxxxxxxxxx
(2005-2007)
promoted to ensure compliance with ncqa standards while performing all project management to pmi guidelines.
oversaw and directed teams expanding enrollment through national program marketing.
performed quality checks on clinical stall resulting in upgraded program enrollment.
successfully maintained budget/revenues.
facilitated communication with field staff, physicians and case managers nationally.
tracked and assessed internal/external reports to ensure financial/contract goal completion.
orchestrated effective data analysis of managed care organizations showing increase/decrease in productivity and related areas.
coordinated with well-known managed care organizations.
employee of the quarter in 2005
rosalind
washingtonxxxxxx yyyyyyyyyyyyy x. yyyyyy
page two
respiratory care manager, ft. worth, txxxxxxxxxxxxx
(2003 - 2005)
retained to perform wide-ranging duties.
educated members on disease process and treatment of chronic respiratory diseases (crd) including medications and equipment.
successfully expanded enrollment by marketing program and utilizing effective sales training techniques.
developed highly positive communication with nurse case manager for appropriate health plans.
exhaustively evaluated members charts for effective case study documentation utilized for presentation to associates for health plan accounts.
quality service award in 2004
wadley regional medical center, texarkana, txxxxxxxxxxxxx 1995
- 2003
respiratory team leader (2001-2003)
brought into organization to ensure and maintain jacho compliance.
scheduled and prioritized respiratory therapist duties.
resolved staffing issues with house supervisor.
acted as staff therapist.
maintained trauma/code arrest guidelines for respiratory department.
liaisoned with doctors and nurses to achieve exceptional patient care.
delivered efficient practice respiratory care by utilizing aarc, nbrc, gina and gold standards.
area communication clerk/monitor tech (acc/mt) (1995-2000).
gained certification to interpret ekg readings.
tasked to direct acc/mt staff at specialty hospital.
administered physician order entries into meditech system scheduling therapy/laboratory assessments and testing.
designated as member of organ donation team.
education
texasxxxxxxxxxxxx
women s university, dallas, txxxxxxxxxxxxx
master s degree in health systems management, december, 2008
master s degree in business administration, december, 2008
university of arkansas for medical science, little rock, ar
bachelor of science in cardio-respiratory care, 2006
associate of science in respiratory care, 2000
rosalind washingtonxxxxxx yyyyyyyyyyyyy x. yyyyyy 3211 cutler place - carrolltonxxxxxxxxxxxx, txxxxxxxxxxxxx 75007xxxxxxxxxxxx0000
xxxxxx xxxx , xxxx , xxxxx 000000000 xxxxxx xxxx , xxxx , xxxxx 00000
(903) 244-9827xxx-xxx-xxxxxxx-xxx-xxxx
rozgipson@aol.comabc@xyz.comabc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a healthcare management executive capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include two upcoming master s degrees, one in health systems management, the other in business administration, a b.s., cardio respiratory care and over 14 years of relevant healthcare experience. to complement this background, i possess demonstrated expertise in pmi project management, third party administration, enrollment expansions, revenue increases through effective marketing and close coordination with physicians and healthcare management to meet objectives, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
rosalind
washingtonxxxxxx yyyyyyyyyyyyy x. yyyyyy
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