Yyyyyy x. yyyyyy

                                                        Profile                                                      

 

Ø  Client-focused, service-oriented leader with recent sales and consulting background targeting the physician/medical group market; have effectively developed solid network within healthcare community and excel in building and maintaining profitable physician relationships

Ø  Dynamic communication, presentation, negotiation, and problem solving skills vital to generating new business, developing existing accounts, penetrating and growing markets, and facilitating solid competitive leveraging

Ø  Experienced in steering productive sales meetings focused on defining and executing action plans to drive business growth, achieve high customer satisfaction levels, maximize client retention, and generate referrals and leads

Ø  Extensive supporting background in Operations Management, Human Resources, P&L/Budgeting

Ø  Driven leader who recruits, trains and builds motivated teams committed to delivering superior client/account servicing and creates a collaborative teamwork environment

Ø  Strategically plan and coordinate schedules to optimize productivity and bottom-line profitability

Ø  Have effectively adapted skills to varied industries from medical real estate, advertising and commercial parking services to claims investigation and processing, illustrating versatility as well as talent for applying skills and knowledge to multiple environments and ability to take on new and increasing responsibilities

 

                                        Professional Experience                                      

 

Consultant, Medical Realty Advisors                                                                              2007-Present

  Proactively consult with physicians and medical groups to define real estate needs ranging from practice expansions to personal purchases and investments

  Deliver client-specific presentations to generate high-volume sales

  Generate additional business by conferring with medical groups on logistical relocations; actively collaborate in planning, coordinating and facilitating relocations

 

Manager, Ace Parking                                                                                                     2007-Present

  Successfully manage team of 70 personnel in providing quality valet/parking services for high profile corporate clients; strategically plan, coordinate and assign personnel to maximize use of resources and effectively control labor costs while ensuring fulfillment of customer needs

  Apply sharp business acumen toward steering administrative operations including P&L and budgets

 

Sales Manager, Insider Publications                                                                                    2007-2008

  Developed 3 years of successful experience in facilitating advertising sales by effectively leading a team of as many as 5 Sales Representatives

  Monitored sales performance to ensure goal attainment of each team member and lead motivating weekly meetings instrumental to maximizing production

  Proficiently administered sales commission program vital to fostering high-volume sales

  Proactively responded to and troubleshoot advertising client issues to timely resolution

  Efficiently analyzed industry activities and market trends to set competitive annual rate structures while facilitating profitability

 

President, Uno Valet Parking Service, Inc.                                                                          1996-2007

  Drove valet parking operations for key clients

  Facilitated customer-focused training programs and a service-oriented team environment vital to maintaining accounts and ensuring high satisfaction; troubleshot and resolved escalated client issues

  Effectively recruited and coordinated staff to provide onsite valet parking services

  Held full P&L accountability, and applied solid knowledge of accounting/financial practices and policies toward efficiently planning and administering budgets

  Proficiently oversaw claims processing and investigations

                                                      Education                                                   

 

B.A., Physical Education w/Athletic Training emphasis, Point Loma Nazarene College-San Diego, CA

Scholarship Athlete, Basketball

Customer Service Certificate, Power Training Institute