yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
experienced business professional offering dynamic skills in management, food service, team building, customer service and procurement eager to contribute in the role of restaurant/hospitality management.
ø over ___ years of successful background in various service industries.
ø solid experience in all phases of customer satisfaction and staff supervision.
ø record of progression to assignments of increasing authority and responsibility.
ø adept in recruitment, training and oversight of employee teams.
ø facilitate promotional planning and execution.
ø coordinate employee and outsider training programs.
ø skilled in developing sales and marketing strategies.
ø provide in-depth, accurate revenue forecasting.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø deliver outstanding administration on a consistent basis.
claridge motor inn, rhinelander, wi year - year
compose personnel schedules, food preparation, menu additions and changes.
develop advertising, marketing and promotions.
purchase supplies and participate in regional food seminars.
lowered food expenditures from 44% to 33%.
american red cross, city state 2003 - 2004
responsible for maintaining relevant numbers of volunteers and verifying trainee certifications.
managed armed forces emergency services and responded to county-level disasters.
planned training for local residents and initiated first multi-force airline disaster training.
increased yearly donations by 73%.
united states army year - year
delivered personnel and equipment to locations throughout iraq.
maintained equipment records.
drove 70-ton tractor-trailer over 20,000 miles with zero incidents.
responded to emergencies and was awarded army commendation medal.
installed, maintained and operated satellite and field communications for four brigades.
received army commendation medal.
nicolet technical college
associate of business management, 2010, associate of marketing, 2010
high-tech communications certificate 2002, medical office assistant certificate 1998, operating room certificate 1989, office administration certificate 1986
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