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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile manager eager to contribute comprehensive business and military background toward actively supporting the employer in optimizing performance.

 

profile

 

  • dedicated army officer offering over 17 years of solid and progressive management experience, including expertise within call center operations, sales/marketing and customer service capacities.
  • repeated success guiding sizeable, cross-functional teams in driving record-setting business operations.
  • expert presenter, negotiator and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels.
  • recognized by superiors as a superior leader, consistently performing in the top 5% of peers.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • dynamic communication, presentation, organization, and relationship management skills.

 

awards

 

~ phi sigma kappa new member of the year ~

~ wells fargo my customer said, wow! ▪ army commendation medal ▪ 3 army achievement medal ~

~ army good conduct medal, dean s list ▪ phi sigma kappa recruiter of the year ~

 

professional experience

 

banker connection specialist wells fargo bank                                                                                    2006-present

  • sharp business acumen and experienced in managing broad scope of operations, including support for bank products, services, policies, procedures, and transactions.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

battalion operations officer united states army                                                                                         2008-2010

  • skillfully managed a 79-man training support battalion, comprised of 10 observer controller/trainer teams of senior army leaders.
  • actively collaborated with commander in the development of training guidance and required resource allocation.

 

assistant manager vfw #1223                                                                                                          2004-2006

  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as evaluating performance and providing guidance/mentoring.

 

leadership coordinator msu moorhead                                                                                                      2003-2004

  • responsible for drafting and reviewing msum student organization annual constitution and bylaws.
  • hand-selected to coordinate and host the student organization awards ceremony.

 

sales representative casa ford                                                                                                                  1997-1999

  • successfully steered sales operations to generate high volume growth and revenue.
  • facilitated a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

professional education

 

bachelor s of arts in political science minnesota state university                                                                    12/2011

key coursework: probability, statistics, speech, microeconomics, macroeconomics, and ethics.

                                                                                                                                                                                                     

graduate institute of leadership excellence and development

graduate officer candidate school; north dakota army national guard

 

mentor big brothers of america

captain philadelphia sports and social club

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in business management, call center operations, sales/marketing, and customer service. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, organization, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy

 

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