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Yyyyyy x. yyyyyy



Business Development Professional

Sales & Marketing ~ Client Relations ~ Market Penetration & Brand Exposure


Results-driven Sales Professional eager to apply dynamic business development, account management and strategic marketing skills toward actively supporting the employer in optimizing sales and profits.


  B2B & B2C Sales Methods

  Quality Assurance

  Cost Control

  Market Penetration

  Data Analysis

  Customer Service

  Customer Loyalty Expert

  Consumer Education

  Training & Development


Qualifications Profile


Ø  Strong technical background with the ability to work independently on multiple projects, with specialized knowledge of project management, pharmaceutical products education, events and meeting planning, customer service processes, communication protocols, strategic planning, sales and marketing methodologies.

Ø  Effectively lead top-performing teams in concerted efforts to maximize company revenues.

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt and develop necessary skills to diverse organization needs.

Ø  Technology savvy and proficient in multiple software systems.



Functional Competencies


Ø  Demonstrate focused leadership skills in collaboratively spearheading new business planning as well as leading top-performing teams.   

Ø  Play instrumental role in building top-performing teams by actively mentoring co-workers.

Ø  Demonstrate dynamic leadership qualities and strong communication skills by successfully conducting planning meetings and delivering comprehensive strategies.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant customer issues in a proactive manner. 

Ø  Increase revenue streams by establishing market wide policies and procedures related to data analysis. 

Ø  Strategically diversify revenue streams and grow sales by expanding primary service lines into new markets.

Ø  Skilled at managing multiple projects and leading teams in cross-functional, concerted efforts to increase company-wide revenues.

Ø  Stay abreast of most up-to-date demographic trends and data in order to offer most viable recommendations to clientele base.




Kristen Crews                                                                                           pg. 2

Key Achievements


Ø  Attained ranking in the top 3% for new product sales in Fiscal Year 2008.

Ø  Increased customer account base by 17% in Fiscal Year 2008.

Ø  Awarded Top Sales Performer in 2007 for increasing territory revenue by 72% over previous year.

Ø  Increased territory revenue by 185% in 2006 and by 52% in 2005.

Ø  Earned 100% Club Performance Award for achievement of over 100% of billing target in 2000.



Professional Career Track


Sales Engineer, TYCO Electronics                                                                    08/1998-12/2008


  Main responsibilities included development and implementation of comprehensive plans in order to sell passive electronic components in a highly competitive market to CEOs, Vice Presidents, Directors, Managers, Designers and Engineers of large Original Equipment Manufacturers (OEMs) and Contract Manufacturers (CMs) such as Hewlett Packard and Foxconn Corporation. Specific functions included;

  Developed and executed outreach initiatives in order to increase product awareness for numerous referral sources;

  Launched new products as well as redeveloped products to a variety of accounts;

  Conducted educational presentations to customers while utilizing bridging techniques;

  Managed market messaging and use of appropriate and approved product collateral;

  Played instrumental role in building top-performing teams by actively mentoring co-workers.


Inside Sales Specialist, AMP, INC.                                                                   12/1997-08/1998


  Main responsibilities included forming strategic coalitions for the purpose of working as a liaison between AMP Incorporated s Field Sales Representatives, OEMs and CMs by assisting in building customer relationships, identifying new opportunities, closing existing sales, answering product questions and placing purchase orders and sample requests in a timely manner to increase revenue. 

  Successfully completed 3 month Corporate Product and Sales Training Program in March 1998.

  Recruited from the ACES group to manage a top tier Fortune 500 customer account, Compaq Computer Corporation, in August 1998.


Plastics Manufacturing Engineer, AMP, INC.                                               06/1993-12/1997


  Main responsibilities included in depth coordination and direct assistance with the production of electronic components and interconnects by in-sourcing molds with minimal changeovers and high quality output.  Also responsible for outsourcing molds with multiple changeovers and low productivity in order to minimize manufacturing downtime and increase revenue.


Academic Training


n B.S. C Plastics Engineering Technology, The Pennsylvania State University

n Associates in Engineering Technology C Mechanical Engineering Technology, The Behrend College

n Training Program C Plastics Engineering (2 year rotation program)


Kristen Crews








Recent research into COMPANY NAME prompted me to immediately update my resume for your review.   Based on my knowledge of this company, I am very interested in interviewing for STATE POSITION YOU ARE SEEKING. I offer years of experience as a sales and marketing professional within the technology and energy sectors.   I have also worked as a technical expert and consultant in numerous forms, so I understand this subject matter from many different levels.  After recently taking a few months off due to family obligations, I am now eager to reapply my specialized skill set in communications, marketing, and client relations to an organization in need of a professional who can increase market shares, penetrate untapped clientele niches, as well as build strong relationships among peers and customers alike.

            I am an exceptionally hard worker and my peers consider me a strong team player.  My enthusiasm comes from utilizing my skill set to benefit the organization and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  I am also capable of assimilating into a new environment easily and feel that I could quickly become part of your team.  I enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. I am selectively seeking a company who is progressive thinking and in need of a professional who can make an immediate and positive impact on productivity and processes.

            After your review of my resume, I hope you will agree that this would be a mutually beneficial arrangement.  I plan to call you early next week. At that time, I can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  Please contact me sooner if you wish to talk before then.  I look forward to speaking with you.


Kristen Crews






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