quality-focused, results-driven team player eager to contribute proven healthcare, non-profit start-up, administrative support, and project management expertise, as well as strong client services and business liaison abilities, toward achieving the key objectives of a progressive organization.

 

profile

 

         provide responsible and compassionate direct patient care based on strict facility standards of practices.

         demonstrate superior needs analysis and assessment skills, as well as strong standard / emergency treatment support expertise and extensive personal / professional counseling experience.

         empower individuals with the knowledge, training, and tools necessary to maintain quality of life despite varying emotional, physical, and financial limitations.

         thrive within high-pressure medical environments; proficiently streamline organizational processes to increase efficiency while consistently maintaining solid professional work ethics.

         skillful in not-for-profit organizational start-up to include the lupus advocational research center, along with developing a unique targeted website to compliment efforts http://members.tripod.com/~larc2/index.html.

         dynamic project management abilities; adept at multitasking within deadline-driven situations and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

 

career highlights

 

ø  pursuing eventual publication of a comprehensive book on caring for the chronically ill and the importance of self-worth, quality of life, and teamwork for patients and their families.

ø  actively supported the children of chernobyl foundation which honored first lady hilary rodham clinton with a humanitarian award for her work with nuclear disaster victims.

ø  created, published, and distributed a nationwide newsletter entitled immunews.

ø  presented the lupus advocational resource center throughout the u.s. to include providing informative packets and workshops for physicians, the ill, and their families.

ø  recognized as a guest speaker by the world federation of the ukrainian medical association to present larc as a model for optimal patient advocacy and support, along with leading numerous training workshops for attending international physicians.

ø  coordinated a medical symposium and performed host / speaker duties for lupus patients and doctors to further educate them with treatment and follow-up efforts of sle patients.

ø  presented noted physician dr. lindsey criswell (ucsf), and highlighted her medical team s state-of-the-art genetic research project within a large-scale event to include press coverage, promotions, and facility management.

 

professional synopsis

 

 

         apply solid communication and interpersonal relations abilities toward interviewing patients for care services, along with maintaining up-to-date knowledge of medical procedures, equipment, and supplies though rigorous enrollment in supplemental training classes.  note: passed extensive background check.

 

         founded and directed the start-up of a licensed non-profit center offering proficient patient support for up to 500 individuals to include providing a comprehensive lending library and diverse educational services.

         actively coordinated the utilization of wide-ranging medical equipment and community resources such as in-home support services, hospice, life alert, physical therapy, and meals-on-wheels.

         liaised between healthcare providers, patients, and families, along with supporting patients with home and hospital visitations and providing counseling for chronically ill individuals and their loved ones.

         maximized organizational results by developing and delivering proactive physician / patient seminars, as well as providing dnr assistance, medical power-of-attorney, funeral arrangements, and estate closure as necessary.

 

professional synopsis (continued)

 

         demonstrated broad scope of administrative support talents toward ensuring seamless operations of a fast-paced medical facility to include customer service, patient registration, and essential data entry / recordkeeping.

         contributed dynamic creative and technical skills instrumental in constructing and maintaining a highly stylized, graphics-driven, and multifaceted facility website (www.trinityanimalhospital.com) consisting of staff profiles, multiple links, memory pages, and a guestbook.

         supported veterinarian in the care of diverse animal clientele, as well as assist patient families with final wishes and bereavement needs.

 

         utilized strong medical support proficiencies to provide empathetic 24 / 7 in-home and hospital care for a hepatitis c / liver transplant patient to include actively working with the individual to meet all transplant requirements and facilitating travel assistance at all times (i.e. emergency flights).

         performed all-inclusive patient advocacy activities to include home-based medical recordkeeping, encephalitis / diabetes support, incision care, dietary / medication management, and rehabilitation efforts.

         contributed superior information management skills as the patient s medical / durable power-of-attorney which was influential in directing proficient healthcare decision-making and fiscal / estate administration.

         communicated regularly among diverse medical personnel on behalf of the patient.

 

~ additional professional roles held prior to 1998 ~

 

~ recent supplemental experience ~

 

 

         optimize retail sales success by overseeing customer service efforts to include promptly handling consumer requests and effectively resolving business challenges.

         support effective training programs for all sales personnel, along with developing, implementing, and maintaining high-quality standards for all associates to provide consistency within retail operations.

         represent an exceptional image of the store which leads to an increase in sales and the encouragement of associates to make decisions to reflect positively on customer satisfaction and company-oriented well-being.

         provide efficient and accurate high-volume cash handling abilities as a key holder, as well as ensure the proper documentation of values through consistent recordkeeping practices.

 

education and technical proficiencies

 

bachelor of arts in human services (projected fall 2009 enrollment)                        american river college

certificate in patient care coordination (projected fall 2010 enrollment)                                sierra college

 

microsoft office suite • microsoft publisher • avi-mark

 

types 80 wpm • data entry • standard office machinery use / computer maintenance

 

website design / management • desktop publishing • newsletter publication / distribution

 

affiliations

 

lupus foundation of america • lupus foundation of northern california • medic-alert ambassador

 

national kidney foundation • sjogrens syndrome foundation • american liver foundation

 

national arthritis foundation • advocates alliance for action ca (aaa-ca)

 

~ excellent references provided upon request ~