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yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





experienced business professional offering dynamic skills in sales, customer service, project management, installation and product technical knowledge eager to contribute to the success of a progressive organization.


career profile

ø  over eight years of successful general business operations background.

ø  comprehensive product knowledge and technical capacity.

ø  solid experience in all phases of customer service delivery.

ø  record of progression to assignments of increasing authority and responsibility.

ø  adept in troubleshooting and repair of advanced telecommunication systems.

ø  excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.

ø  well-organized multi-tasker with exceptional interpersonal skills.

ø  deliver outstanding administration on a consistent basis.

ø  strong problem-solving capacity.

ø  enthusiastic team player.

ø  university-level it studies.

professional experience

clear construction corporation, fresno, ca                                                                                 2009 - present


      install comcast video, internet and phone service connections in residential and commercial properties.

      explain services and installation process to customers and completed work order documentation.

      set-up internet connections and troubleshoot any computer or telephone outlet problems.

      train new employees in company procedures and policies.


shorty s ice cream, cutler, ca                                                                                                         2006 - 2007


      familiarized self with regular customers and their habits to provide more pleasing and efficient service.

      stocked truck with product for daily sales, and unloaded any remaining ice cream at daily close of business.

      processed cash transactions and performed accounting on cash box at end of shift.


today s satellite (dish network usa), fresno, ca                                                                                      2004

sales & installation

      performed door-to-door and phone sales, confirmed appointments and explained/filled out contracts.

      explained satellite equipment installation, service and repair to customers.


sears, visalia, ca                                                                                                                                     2002

electronics sales

      processed cash and credit transactions and maintained knowledge of current products.

      provided customer service and advice on consumer electronic products.

      answered questions over phone and set up home deliveries.



american intercontinental university online, hoffman estates, il, information technology studies, 2005

college of the sequoias, visalia, ca, general education studies, 2002

california state university, fresno, ca, general studies, 2002

reedley college, reedley, ca, aviation technology studies, 2001, music theory studies, 2000

yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000





cover letter text






hiring agent name


company name


city, state   zip code


dear                   :


i am currently seeking a challenging career opportunity in a retail sales capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include over eight years of retail sales and technical installation experience.  to complement this background, i possess business development, customer service, training, analytical and problem-solving capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 


i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.









yyyyyy x. yyyyyy








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