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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
proficient it professional eager to contribute technical expertise, infrastructure capacity, strong project management and customer service skills in a challenging network management assignment actively supporting an organization in maximizing performance.
career profile
ø b.s., management information systems.
ø over 15 years of successful it experience.
ø ccna.
ø expertise in network engineering user service and software operating systems.
ø proven testing and troubleshooting capacity.
ø record of progression to positions of increasing authority and responsibility.
ø proficient in software, databases, operating systems and telecommunications issues.
ø background in effective project management.
ø strong focus on exceptional customer service, quality and meeting organizational objectives.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø adept in aligning it contributions with organizational objectives.
ø enthusiastic team player.
professional experience
grow financial federal credit union (former macdill federal credit union 1994 - present
network services manager (2005-present)
promoted to direct network services department.
oversee complex network infrastructure of cisco routers and switches.
manage servers/storage with dell poweredge servers and emc san, data backup, noc using solarwinds' orion, network and internet security, web servers, blackberry enterprise server, and mitel voip telephone system.
facilitate network of 20 branch locations and two data centers with 550 users.
orchestrate deployment of new data replication system for two main sites using vizioncore's vreplicator, key unit of complete disaster recovery/business continuity plan.
spearheaded build-out of two data centers and a new future hot site.
lead and motivate team of systems/network administrators.
ensure development/implementation of all network related projects, department policies/procedures, network related documents and diagrams.
launched new vmware esx virtual system while successfully migrating over 90% of physical servers to the virtual system.
migrated novell system to microsoft covering multiple netware file servers, groupwise email system, zenworks and bordermanager proxy server.
utilized quest products and automated scripts to successfully migrate microsoft active directory running on windows server 2003, exchange 2003, scriptlogic desktop authority (desktop management solution), secure computing webwasher (proxy/anti-malware solution).
converted mitel pbx phone system to mitel voip system with switches at 20 locations, call center management, call recording, audio conferencing, and teleworking for remote users.
network administrator (1998-2005)
advanced to administer novell and microsoft servers.
facilitated storage and backup.
maintained groupwise email system, firewalls, vpn, cisco routers and switches.
delivered exceptional level 3 support to 500 users in 15 locations.
administered all users' access in edir.
oversaw and supported network devices using novell's zenwork, including pcs and printers.
yyyyyy x. yyyyyy
page two
earlier background
initial position with macdill federal credit union was as network specialist. in this assignment, built outstanding server administration, storage, back-up and support skills aiding over 400 users.
education/training/certifications
university of south florida, tampa, fl
bachelor of science, management information systems, 1993
novel netware 4.1, 5 - cna, novell groupwise 5.5, 6.5, ccna,
firewall administration, gauntlet, sidewinder
management certificate program
technology skills
ms windows
95/98/nt/2000/xp/vista, ms windows server 2000/2003, vmware esx, novell netware,
aix, bsd, solaris
applications: ms
exchange 2003, ms sql, ms office, ms visio, ms iis, novell groupwise
network and
pc
management: novell
zenworks, desktop authority, solarwinds orion
cisco: 2600
series, 2800 series routers, 2900 series, 3700 series, 4500 series catalyst switches,
ciscoworks and cisco acs
security: firewall:
gauntlet, sidewinder, vpn: nortel contivity, symantec av corporate edition
proxy server: novell
bordermanager, secure computing webwasher (secure web)
hardware: dell
pcs, dell poweredge servers, dell powervault lto tape library, exabyte lto tape
library, dell/emc clarion series fiber san, dell/emc clarion series iscsi san
phone system: mitell
3300 icp system, acd
mitel messaging server: voicemail, auto-attendant
contact center management, multimedia contact center, email/chat/fax
data communications: ethernet 100/1000, fiber, mpls, t1, frame relay,
isdn, dsl, wifi
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in an information technology network management capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a b.s., management information systems, and over 15 years of successful it experience. to complement this background, i possess demonstrated expertise in network infrastructure, router/switch/server management, migrations, back-ups, security and staff supervision as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
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