yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

dependable and ambitious professional with a strong background dealing casino games, as well as supervising operations and personnel, eager to maximize an employer s security, integrity, and guest satisfaction.

 

profile of qualifications

 

         top performer who excels at identifying lucrative profit opportunities, defining strategies for capturing new business and developing existing guest relations, and attaining solid leveraging in competitive casino markets.

         integral leader who prioritizes, delegates, and manages teams within high-pressure, deadline-driven situations.

         excellent communicator who seamlessly liaises among all levels of clientele and business representatives.

 

professional synopsis

 

table games supervisor

 

         applied dynamic leadership talents toward directing 85 high-volume table games, including craps (california-style), pai-gow poker, ultimate texas hold em, four-card poker, three-card poker, ez baccarat, and blackjack.

         maximized casino profits via key scheduling per operational needs while adapting to new games and procedures.

         contributed strong multitasking abilities toward quickly handling diverse assignments to any section or duty to ensure seamless casino operations at all times, including rotation, shift reports, count, pit clerk, and dealing.

         led targeted training / development of floor supervisors and dealers regarding procedure changes and security issues, along with accurately tracking monies and maintaining game protection without intimidating guests.

 

dual rate dealer / supervisor

 

         strategically steered prompt and courteous service within a small casino environment while maintaining a high level of security and asset protection, as well as coaching and managing a top-performing game staff.

         generated repeat business by aggressively identifying and meeting player requirements regardless of play level.

 

table games supervisor / slot machine attendant

 

         optimized bottom-line results by spearheading visibility and patronage via new / existing guest relationship building, along with effectively tracking players and determining requirements to provide personalized services.

         expertly identified and resolved issues while enforcing rules and acknowledgement of bets of $100 or more.

 

marketing department / casino representative

 

         drove business growth by promoting a 2,000-slot, 40-table casino and spa hotel, including supporting high-profile grand opening events while guaranteeing superior guest service and compliance with regulatory policies.

 

additional roles held prior to 2001, including experience with the united states navy in medical laboratory technician and lead petty officer positions, as well as distinct sailor honors during the gulf war.

 

education & professional development

 

state-accreditation in table games                                                                                                          casino training center

extensive business coursework                                                                                                     tarrant county junior college

 

medical laboratory technician certification (honors graduate)                            naval academy of health sciences

lvn training                                                                                                                            naval hospital corps training center

certified emt / war-time triage training                                                                        field medic school camp lejeune