Yyyyyy x. yyyyyy

 

Dynamic, ambitious and articulate Medical Industry Professional with broad based experience in medical assisting, phlebotomy, patient relations and HIPPA regulations, eager to integrate exceptional communication, organizational and records management talents toxxxxxxrd supporting the goals of a progressive medical industry employer.  Core competencies include:

 

© Excellent Communication Skills

© Medical Terminology

© Excellent Leadership Skills

© Office Administration

© Build and Maintain Relationships

© Discerningly Handle Patient Issues

© Internal Medicine/Family Practice

© Organized and Structured

© Microsoft Office/Computer Savvy

© Strong Scheduling Capabilities

© HIPPA Requirements

© Maintain Confidentiality

 

Education / Certifications

 

Eton Technical Institute, Xxxxxx, XXXXXX - Technical Degree, Medical Assistant

HIV/ Aids Certified / HIPPA Regulations

PAML - Phlebotomy Certification

 

 

2009 to Present:  Digestive Disease & Endoscopy Center, Bremerton, XXXXXX - Medical Assistant 

   Perform various administrative and practice duties; answer phones, schedule patients and staff, registration, authorization/referrals, billing/coding functions, greet patients and physician and communicate with vendors.

   Conduct triage, patient interviews, chart documentation; input data collection and compose case reports; inform patient of test results, review follow-up health plans, schedule and/or coordinate return visits, respond to patient inquiries and refer to appropriate office or individual.

   Maintain all patient files, billing/insurance records, and other files and records related to the operation of the practice; obtain pre-authorizations, process invoices and spearhead collections efforts.

   Prepare treatment rooms for patient examinations, keep rooms neat and clean, sterilize instruments and dispose of contaminated supplies.

 

2008 to 2009:  Gordon s Jewelers, Silverdale, XXXXXX -  Manager in Training

   Drove business development, client relations and sales management strategies to consistently achieve targeted revenue and profitability goals; maintained oversight of industry trends, sales results and historical data to understand and communicate performance goals to team.

   Created a customer focused environment and team cohesion; worked with senior management to identify and implement best practices utilized to increase productivity and accuracy, and acted as Manager in Store Managers absence.

   Achieved number 1 ranking for sales results.

 

Yyyyyy x. yyyyyy

 

 

2006 to 2008:  Whitehall Jewelers, Silverdale XXXXXX - Assistant Manager

   Provide leadership for retail store operation including assisting in all hiring & training, purchasing, inventory management, scheduling, budget administration, monitoring of customer service indicators and acting as liaison for corporate operations initiatives.

 

2004 to 2006:  Fred Meyers, Bremeton XXXXXX - Fashion Jewelry Associate/Section Leader

   Implemented brand merchandising strategies, plan-o-grams, and logistics schedules to support promotions schedules; facilitated weekly meetings on sales, safety and customer experience expectations.

   Directed tactical planning initiatives to optimize product placement; prepared required paperwork and cash counts.

 

2003 to 2004:  PACLAB, Bremerton XXXXXX - Phlebotomist / Processor

   Performed phlebotomy services for multiple nursing and veterans homes; performed venipunctures, labeled and transported specimens and ensured proper chain of command and custody for all orders.

 

2002 to 2003:  Dynacare/Labcorp/Harrion Memorial Hospital - Lead Phlebotomist

   Processed blood draws in both an outpatient and inpatient setting; performed blood cultures, blood gases, and contributed toxxxxxxrd training staff and creating policy and procedure manual.

 

1997 to 2002:  Obstetrics and Gynecology - Certified Medical Assistant/ Medical Records Supervisor

   Effectively and efficiently performed lab draws, non-stress test and managed front and back office functions.

   Led turnaround strategies to improve medical records processes for a very disorganized operation; enhanced operations by standardizing and streamlining efficiencies, organizing files and monitoring records management goals.