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Yyyyyy x. yyyyyy
Social Security Number:
Citizenship:
Veteran s Preference#
Vacancy Announcement:
Job Title:
CORE COMPETENCIES
Human Resources Management, Operations, Employee Supervision, Customer Service, Communications, Work Prioritization, Deadline Management, Instructional Training, Productivity Maximization, Administration, Workflow Optimization, Work Accuracy, Multi-tasking, Troubleshooting, Staff Management, Written/Verbal Communication, Time Management, Staffing, Recruitment, Employee Relations, Management Analyst, Finance, Legal, Information Technology, and Business Development, Networking, Labor Relations, Mediation, Program Management.
PROFESSIONAL EXPERIENCE
7/2002-Present
Human Resources Specialist
United States Capitol Police
City/State (or address if provided)
Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx May Contact: Yes or No
Actively serve as the program manager for the agency s Performance Management System and Student Loan Repayment Program. Function as the primary bureau liaison between auditors, meeting multiple documentation requests while managing various deadlines. As panel member for United States Capitol Police Chief s Advisory Council, collaborate in the development of policies on Alternative Work Schedule, Performance Management and Professional Liability Insurance Partial Repayment. Serving as mediator, facilitate calm resolution of contentious personnel issues. Advise supervisors on a variety of issue management topics, including performance counseling, conduct, labor relations and specialty pay. Responsible for the development of business plans for the Office of Human Resources. Successfully deployed an innovative nationwide recruitment program, across eighteen states and one US territory, in under two years. Developed and rolled out new recruitment marketing materials to include deliverables such as graphic posters, website, and brochure designed to target specific candidate groups Established productive relationships with key universities yielding the most qualified applicants. Proficiently developed detailed criteria for selection of recruitment events, including schedule development, coordination and arrangement of USCP sworn personnel to attend events. Responsible for planning, organizing and participating in recruitment visits to academic institutions, military installations, conferences, and job fairs. Coordinate logistical operations for bi-annual promotions for the ranks of Sergeant, Lieutenant and Captain. Collaborated with Human Resource Information Specialists in the development of an innovative tracking mechanism for performance data on over two thousand employees. Serve as subject matter expert on panel for the merging of Agency s police force with that of Library of Congress.
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Cara Elias Page 2 of 3
10/2000- 5/2002
Corporate Recruiter/College Relations
Sykes Enterprises, Inc.
City/State (or address if provided)
Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx May Contact: Yes or No
Actively served as Recruiting Project Manager on behalf of new call center start-up operations, including hiring up to a hundred employees a thirty day time frame, while upholding standards for quality of hire. Facilitated productive relationships with colleges, providing a recruiting platform for an elite Management Training Program designed to fast track new graduates to Account Managers in 9 months. Efficiently identified, screened and interviewed candidates for exempt, non-exempt and executive positions. Responsible for the selection, development, procurement, and implementation of screening tools modeled to reduce attrition. Collaborated with operations management to ensure hiring timelines are congruent with deadlines for contract fulfillment. Successfully created and implemented Internal Applicant policy and procedures. Spearheaded the implementation of applicant-to-hire and cost-per-hire tracking. Traveled to field locations to provide training on recruitment processes with direct focus on sourcing and selection.
2/2000-10/2000
Account Executive/Senior Technical Recruiter
Systems Alliance, Inc.
City/State (or address if provided)
Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx May Contact: Yes or No
Successfully steered new account operations to generate high volume growth and revenue; brought in monthly target cash-in value minimum of $10,000/month. Effectively identified and generated new candidates through a variety of sourcing techniques. Proficiently established and maintained productive client-relationships through on-site meetings, group interviews and follow up visits. Reported directly to Branch Director and President on all aspects of account performance status through weekly spreadsheets and reporting tools.
6/1999-2/2000
Technical Recruiter
CIBER
City/State (or address if provided)
Hours per Week:
Salary:
Supervisor: Name Phone: xxx-xxx-xxxx May Contact: Yes or No
Strategically steered salary and relocation negotiations to contain costs while maintaining competitive edge. Researched potential clients, successfully generating candidates through the Internet, referrals, cold calling, job fairs, and various networking techniques. Proficiently qualified candidates in accordance with CIBER s established ISO 9001 processes. Consistently ensured all information regarding candidate s qualifications is documented in the candidate file and duplicated in candidate database. Responsible for preparing resumes, briefing/debriefing candidates for interview, and following up to ensure job satisfaction. Processed VISA paperwork in accordance with INS regulations.
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Cara Elias Page 3 of 3
EDUCATION
University of South Florida
Bachelor of Arts
Organization and Interpersonal Communication
1999
GPA:
Credits Earned:
Universidad de Menedez
Degree
Pelayo, Spain
1998
GPA:
Credits Earned:
High School:
Degree: Diploma
Date Earned:
TRAINING and PROFESSIONAL DEVELOPMENT
Conversational Spanish
CERTIFICATIONS/CREDENTIALS
Certified Mediator through the State of Georgia
Diversity Trainer Certified through ExcelForce
TECHNICAL SKILLS
Proficient in Microsoft Office Suite
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